Dental Access Coordinator

Central Ozarks Medical Center•Camdenton, MO

5d•Onsite

About The Position

Central Ozarks Medical Center (COMC) is seeking a mission-driven Access Coordinator for its Crocker clinic in the Lake of the Ozarks, Missouri area. COMC is a non-profit, federally qualified health center with over 40 years of service, dedicated to providing high-quality, affordable healthcare to diverse communities. The ideal candidate is a motivated, self-starter who can adapt to change while maintaining professionalism. COMC offers a comprehensive benefits package and a supportive work environment in a scenic location known for outdoor activities and family-friendliness. The organization's core belief is that healthcare is a right, not a privilege, and this is reflected in their commitment to providing care regardless of age, race, sex, disability, religion, or ability to pay.

Requirements

Ability to plan and organize assignments and be self-motivating.
Ability to multi-task and remain calm under pressure.
Patience in dealing with all people.
Ability to communicate effectively with patients, co-workers, vendors, and the public.
Proficiency with computers.
Outgoing personality and outstanding customer service skills.
Willingness to comply with the CMS-Mandate (COVID-19 vaccination required).
GED or High School diploma.
Ability to learn, navigate, and enter data into a computer software system.
Proficiency with Microsoft programs (Outlook, Word, Excel, etc.).
Skills in balancing daily logs and bank deposit slips; calculating payments, co-pays, and slide fee schedules.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Dependability and reliability.
Effective communication skills.
Teamwork and cooperation.
Good judgment.
Adaptability to changing ideas and activities.
Ability to act as a good role model.
Creativity in problem-solving.
Reliable attendance and willingness to work overtime when needed.
Adherence to all safety rules and safe work practices.
Productivity in producing acceptable work quality and quantity in a timely manner.
Fluency in the English language.

Nice To Haves

Previous experience in a medical office.
Bilingual applicants encouraged to apply.

Responsibilities

Serve as the initial point of contact for the health center, providing positive interactions.
Welcome and greet patients and visitors warmly.
Register new patients and update existing patient demographics, including personal and financial information, using the electronic medical record system.
Schedule medical, dental, and behavioral health provider appointments to optimize provider time and patient satisfaction.
Facilitate patient flow by notifying providers of patient arrivals via the electronic medical record system.
Ensure the accuracy of patient information in the health record system.
Assist patients with registration paperwork as needed.
Make appointments and maintain accurate appointment schedules.
Work efficiently in the electronic medical record system, file, and retrieve medical charts.
Verify patient insurance by processing pre-authorizations.
Collect and record payments for services.
Perform daily reconciliation tasks, balance, and prepare deposit slips.
Make bank deposits at the end of each business day.
Properly manage incoming and outgoing faxes, assigning them to the appropriate staff.
Scan and attach patient documents to the correct electronic chart location or assign to appropriate staff.
Maintain a clean and organized front reception area.
Keep the clinic waiting area cleaned and disinfected as required for patient safety.
Respond to patient, prospective patient, and visitor inquiries courteously.
Participate in Health Center meetings and events as required.
Follow HIPAA guidelines and protect patient confidentiality.
Float to other clinic locations to ensure operational coverage as needed.
Perform other duties as assigned.