Dementia Resource Manager

Keswick Multicare•Baltimore, MD

2d•Onsite

About The Position

Keswick is seeking a dedicated and caring Dementia Resource Manager to oversee the programs and services associated with its Cognitive and Caregiver Resource Center. This role involves managing daily operations, including service navigation, developing and facilitating dementia education, and engaging with the Keswick campus and the local community. Keswick is a not-for-profit aging services organization with over 140 years of experience, committed to improving the experience of aging and providing compassionate services.

Requirements

Bachelor's degree required in gerontology, aging services, or a closely related human services field

Nice To Haves

Current certification as a CTRS or ADC
Current certification(s) in dementia-related curriculum and training
3+ years of related work experience with older adults and/or service navigation
3+ years of related work experience with people with dementia/cognitive impairment

Responsibilities

Plan, direct, organize, and manage the day-to-day operations and programs of the Resource Center, including service navigation, development, facilitation of dementia education, and engagement with the Keswick campus and the local community.
Manage budgetary spending and revenue directly related to the Resource Center in coordination with overall community health goals.
Independently manage and make decisions to ensure the safety of participants/clients within the space and to maintain operational effectiveness.
Develop and implement organization-wide policies and procedures related to the resource center and its operations, both onsite and offsite.
Direct and independent supervision of ancillary staff and contracted facilitators serving the cognitive and caregiver resource center and programs.
Coordinate with the Volunteer Services Manager to identify volunteers’/interns' skill sets to assist in the Resource Center and directly supervise their work as assigned.
Develop and deliver current, evidence-based education about AD/ADRD and cognitive well-being (in-person, virtually, and at off-site locations).
Deliver dementia training to informal and formal caregivers, including multi-care staff.
Serve as a resource and subject-matter expert for dementia to Keswick staff and campus departments.
Assess the needs and understanding of individuals with dementia and care partners during regular interactions and communications with clients.
Collaborate with internal departments and external partners to identify and develop an assortment of education, engagement, and referral networks for people living in the community with cognitive impairment and their care partners.
Network with other community agencies and serve as a representative of Keswick to promote the Resource Center to the public.
Maintain awareness of community resources and best practices for dementia, Alzheimer’s disease, care partner self-care, and support services.

Benefits

Health and prescription coverage with lower-than-average deductibles and copays
Dental and vision benefits
Free short- and long-term disability coverage
Employer-paid Life and AD&D Insurance for full-time employees (optional supplemental life insurance)
401(k) program with employer matching up to 6%
Generous vacation, sick, and holiday pay with an option to "cash out" unused vacation hours
MTA discounted bus passes
Teladoc - Free 24-hour access to a physician
Employee Assistance Program with a variety of free services
Employee Recognition Program
Free access to our Employee Wellness Program, such as Zumba and Pilates