Dementia Care Specialist- GUIDE Dementia Support Program- Days

VCU Health•Richmond, VA

1d•$23 - $36•Hybrid

About The Position

The GUIDE model focuses on comprehensive, coordinated dementia care and aims to improve quality of life for people with dementia, reduce strain on their unpaid caregivers, and enable people with dementia to remain in their homes and communities. The Dementia Practitioner works with an experienced dementia care team on the CMS GUIDE project. This individual will be responsible for completing comprehensive assessments and implementing a variety of services, including care planning for the beneficiary with dementia and caregivers, community-based and home visit assessments, creating care plans focused on achieving goals, and working with the patient’s provider care team to guide care and transitional care across the care continuum. The Dementia Practitioner will be the primary point of contact for patients and their caregivers for dementia intervention services. Additionally, activities include providing Alzheimer’s and other dementia disease-related training, data collection, data entry, community/client management, presentations, referral care, screening, monitoring, care coaching, emotional/social support, and data entry record keeping. This individual will be responsible for identifying patients with dementia, caregivers and receiving referrals from multiple clinics throughout the VCU Health system and beyond the health system.

Requirements

Bachelor’s Degree in a Human Services field or 2-3 years of Community Health Worker care coordination experience.
The individual will complete training to receive a Certified Dementia Practitioner certification and a minimum of 10 hours of dementia care coordination training and certifications.
Minimum of two (2) years of Gerontological and intervention delivery work or experience in an administrative/coordinator human services role.
Experience in Alzheimer’s disease, or Health Coaching, and Electronic Medical Records (EMR).
The ability to develop a care plan.
Ability to work independently and directly with and serve clients in the community, to create sustaining health education and coaching support.
Knowledge in the topic of gerontology, geriatrics, nursing, neurology, and Alzheimer’s disease.
Knowledge of working with Electronic Health Records (EHR) or equivalent systems.
The ability to with multiple and varied individuals in a professional and respectful manner.
The ability to respond professionally and congenially to emails and phone inquiries from potential/present students, alumni, faculty, staff, clients, community members, and visitors.
Exceptional positive service-oriented customer service skills, along with the ability to prioritize work, handle multiple tasks and meet deadlines.
Excellent verbal and written communication skills.
The ability to maintain confidentiality and professionalism in an office environment.
Proficiency in Microsoft Office Suite, Google Calendar, and Google Drive.
The ability to use a wide array of office machines/technologies is required.
The ability to exercise judgment.
Excellent attention to detail and exceptional analytical, communication, problem solving, organizational, interpersonal, and proofreading skills.
The ability to work independently and collaboratively as part of a team in a diverse work environment, including clinical, community, academic, and research settings.
Cultural Responsiveness

Nice To Haves

Master’s Degree from an accredited college or university in gerontology, nursing, or social services.
Certification in Health Coaching
Certification in Health Education
Certification in Dementia Care
Proficiency with REDCap.
Experience in an academic medical environment.
Experience in Grant/Research implementation.

Responsibilities

Implements the VCUHS GUIDE Program which consists of training/implementing health coaching, health education, dementia care counseling, care ecosystem, REACH Caregiver, and GUIDE screening tools in EMR.
Provides dementia patient and caregiver case management.
Conducts GUIDE presentations and outreach work to the community.
Performs client screening, triage, referral care, and monitoring.
Recruitments to VCUHS GUIDE Program.
Participates in event planning for the VCUHS GUIDE Program (Community Awareness).
Conducts evaluation and assessment of GUIDE Program.
Performs other duties as assigned and/or participates in special projects to support the mission of VCUHS and department.