Demand Manager

Eastman•Kingsport, TN

About The Position

The CASE Demand Manager works with Sellers globally and with Marketing, Product, Supply Chain, and Finance teams to run an efficient and effective monthly planning and forecasting process. The role develops an unconstrained, consensus, delivery-based demand plan using statistical, sales, customer, marketing, and product inputs, and optimizes statistical forecasts for relevant products. It combines long-range planning with tactical updates informed by demand-sensing techniques and data. The Demand Manager leads the monthly IBP Demand Review, documents demand-plan assumptions and risks, communicates changes from prior plans, and manages forecast performance and data quality. The role collaborates with Supply and Finance Managers to balance supply and demand in support of variable-margin growth, customer-service targets, and cost-to-serve goals. It also addresses constrained demand through forecast reapportionment, analyzes short-term demand variance, and conducts what-if scenarios using price, market-share, and competitive data. Eastman is a global specialty materials company founded in 1920, employing approximately 13,000 people and serving customers in more than 100 countries. It is headquartered in Kingsport, Tennessee, and describes a commitment to safety and sustainability. Applicants who require visa sponsorship, including F-1 OPT applicants who would later need sponsorship, are not eligible for this position.

Requirements

Bachelor’s degree from an accredited college or university.
Experience working with forecast systems; OMP is most preferred, while SAP, Logility, JDA, and other systems are acceptable.
Competence in demand forecasting, including short-term sensing techniques and creating long-range demand plans.
Understanding of applied statistics, typical forecasting methods, and associated parameters.
Competence in forecast performance management.
Competence in scenario planning and analysis.
Data acumen and data-analysis techniques.
Effective and compelling written and verbal communication.
Strong technology skills, including forecasting systems, Microsoft suite, Power BI tools, and AI.
Business acumen covering financial matters, chemical markets, customer and sales processes, marketing, and strategy.
Adaptability to changing customer and business needs.
Comfort with uncertainty, incomplete information, and taking risks.
Strong customer orientation.
Ability to perform focused analysis, work within teams, and lead meetings.
Ability to monitor performance and adjust approach accordingly.
Ability to learn quickly and remain open-minded when facing new situations, processes, or system functionality.
Willingness to offer ideas or opinions without fear of criticism or professional risk.
Applicants must not require visa sponsorship, including future ongoing sponsorship after F-1 visa OPT.

Nice To Haves

Preferred bachelor’s degree fields include Data Science, Supply Chain, Finance, or Engineering.
A master’s degree will be considered; an MBA or Statistics degree is preferred.
Experience with OMP forecasting systems is most preferred.

Responsibilities

Create an unconstrained, consensus, delivery-based demand plan using statistical, sales, customer, marketing, product, and other inputs in OMP forecasting tools.
Optimize statistical forecasts for relevant products.
Build relationships with Sales, Product Management, Marketing, Finance, and other stakeholders to gather qualitative and quantitative information affecting demand forecasts.
Use Power BI to visualize and analyze data and expedite business decisions.
Document demand-plan assumptions and risks, assess their probabilities, and highlight key changes from prior plans.
Facilitate and lead the monthly IBP Demand Review.
Measure and provide visibility into forecast performance metrics, including WMAPE, Bias, and Baseline Forecast Improvement, and continuously improve performance.
Coordinate with Supply Managers and Financial Managers to develop balanced supply and demand plans that support variable-margin growth, customer-service targets, and lowest cost to serve.
Identify options and manage forecast reapportionment when supply constrains demand.
Maintain a long-term strategic focus while making tactical-horizon demand-plan updates based on demand-sensing techniques and data, including abnormal demand, order patterns, and supply disruptions.
Lead discussions about short-term demand variance.
Perform what-if scenarios using price, market-share, and competitive data.
Ensure data integrity and quality by reviewing data, identifying unusual occurrences, seeking explanations, and helping develop corrections to prevent recurrence.

Benefits

Base pay plus performance-based incentive opportunities.
Comprehensive medical, prescription-drug, and dental coverage.
Health Savings Account option.
Voluntary benefits, including vision, optional life, and critical-illness protection.
Financial-planning tools.
Family-building assistance, including adoption, pregnancy, and fertility resources.
Parental leave.
Confidential Employee Assistance Program counseling.
401(k) with a company match and an additional annual retirement contribution from Eastman.
Eleven paid holidays, one personal day, paid time off, and paid vacation.
Mentorship, learning resources, and leadership programs.