Delivery Technician - Non CMV
About The Position
Delivery Technicians deliver medical equipment to patients in their homes, set up the equipment, explain its basic use, and help patients resolve problems so they can use it comfortably. They provide attentive customer service and proactively communicate estimated arrival times to patients and family members. The role includes loading and unloading medical equipment, oxygen, and supplies; completing delivery and vehicle records; inspecting and maintaining vehicles; responding to critical situations during business hours and while on call; and complying with driving, safety, and regulatory requirements. Technicians may also clean or assist with equipment repairs and help schedule deliveries and pickups.
Requirements
- High school diploma.
- At least three years of driving history.
- At least one year of related work experience.
- Must be at least 21 years of age.
- Must possess an active, valid driver's license at all times.
- Successful completion of Apria Healthcare's Driver Training Program.
- Meet job-related requirements to comply with F.D.A. and Joint Commission regulations.
- Basic computer skills.
- Basic math skills.
- English reading, writing, and verbal communication skills.
- Ability to meet the physical demands described, including frequent lifting and carrying, pushing and pulling, climbing stairs, and operating a motor vehicle.
Responsibilities
- Load and unload medical equipment, oxygen, and supplies onto and off delivery vehicles.
- Deliver equipment to homecare patients, set it up, explain its basic use, help resolve equipment-use problems, and pick up equipment.
- Proactively communicate estimated arrival times to patients and/or family members to help prevent service failures.
- Complete daily delivery logs, pickup and delivery forms, reimbursement documents, and vehicle maintenance logs using paper or electronic means.
- Perform routine vehicle maintenance and daily inspections, including checking fuel, fluids, tire pressure, and brakes; report issues or malfunctions to leadership.
- Respond appropriately to critical situations during regular business hours and on an on-call basis.
- Comply with traffic laws and regulatory requirements, practice safe driving, and provide required Driver Qualification File documents.
- Follow mandatory reporting requirements concerning physical abuse, unsafe or unsanitary home conditions, animals causing hazards, or insufficient food for children.
- Clean equipment and assist with equipment repairs as needed.
- Assist with scheduling daily deliveries and pickups when needed, keeping them organized and timely.
- Perform other duties as required.
Benefits
- Medical, dental, and vision care coverage
- Paid time off plan
- 401(k) plan
- Flexible Spending Accounts
- Basic life insurance
- Short- and long-term disability coverage
- Accident insurance
- Teammate Assistance Program
- Paid parental leave
- Domestic partner benefits
- Mental, physical, and financial well-being programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
