Delivery Technician - Non CMV
About The Position
The Delivery Technician delivers, sets up, and picks up durable medical equipment (DME) and supplies in patient homes. The role includes educating patients on basic equipment use, ensuring equipment can be operated safely, and providing high-quality, compassionate customer service. It combines hands-on mechanical work with patient-facing responsibilities and supports patients who may rely on equipment for life-sustaining needs. The position is based in the Phoenix Metro market and serves a radius of up to two hours from the branch. The branch is described as a supportive, close-knit team with a stable schedule and some flexibility. Multiple shifts are available because patients are served seven days a week. Technicians participate in an on-call rotation approximately once every three to four weeks; the role offers an on-call stipend, pay from the time the technician leaves home for a call, and overtime if on-call work results in more than 40 hours in a week. With management approval, technicians may take a vehicle home for on-call duties. The position is eligible for a Safe Driver Bonus. The listed pay range is $19.00–$23.00 per hour, with pay varying based on experience, skills, and location.
Requirements
- Ability to lift, carry, and maneuver equipment weighing up to 50 pounds as part of daily deliveries and setups.
- High school diploma or equivalent.
- At least one year of related work experience.
- Must be 21 years of age or older.
- Valid driver's license.
- Completion of Apria's Driver Training Program.
- English reading, writing, and speaking skills.
Nice To Haves
- Willingness to learn.
- Dependability.
- Adaptability.
- Strong customer service and bedside manner.
- Mechanical aptitude.
- Comfort entering patient homes.
Responsibilities
- Safely lift, carry, and maneuver equipment as part of daily deliveries and setups.
- Deliver, set up, and pick up durable medical equipment and supplies inside patient homes.
- Provide clear, compassionate, and professional instruction on equipment use.
- Provide customer service and support to patients who may rely on equipment for life-sustaining needs.
- Load and unload equipment from the delivery vehicle.
- Respond to emergency delivery requests when needed.
- Accurately complete delivery logs, pickup forms, and vehicle documentation.
- Maintain supply components in patient profiles.
- Assist with equipment cleaning and minor repairs.
- Perform routine vehicle checks.
- Support additional duties as assigned.
Benefits
- Medical, dental, and vision care coverage.
- Paid time off plan.
- 401(k) plan.
- Flexible Spending Accounts.
- Basic life insurance.
- Short- and long-term disability coverage.
- Accident insurance.
- Teammate Assistance Program.
- Paid parental leave.
- Domestic partner benefits.
- Mental, physical, and financial well-being programs.
- On-call stipend.
- Overtime pay if on-call work causes the technician to exceed 40 hours in a week.
- Safe Driver Bonus eligibility.
- Training and development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
