Delivery Team Lead - Global Banking & Payments Production Services

Bank of America•Charlotte, NC

10d•Onsite

About The Position

The Technology Delivery Lead (TDL) is responsible for planning, coordinating, and delivering complex infrastructure initiatives across the Credit Portfolio. This role manages end‑to‑end execution of projects spanning servers, storage, cloud, networking, data center operations, middleware, and platform engineering. The PM ensures scope, schedule, risk, and delivery governance are strictly managed while partnering with engineering, operations, and business stakeholders. This role requires strong delivery leadership, exceptional communication skills, and deep familiarity with enterprise infrastructure environments. This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Requirements

Strong Project Management Skills
Scrum Master Skills
Waterfall Delivery Methods
MS Project, MS Excel and MS Power Point
Educational background and experience in project management or business management or associated area
Ability to work with others and manage disparate teams globally
Ability to manage the successful execution of technical solutions whether by a single team or multiple teams
A proven track record in a similar role
Good interpersonal skills; positive attitude; team player; flexible
Must be able to face off to business and technology leaders
Strong written and verbal communication skills, able to lead meetings, follow-up, negotiate and resolve ambiguity
Keen attention to detail and strong sense of ownership and accountability for work
Motivated to work closely and cooperatively with other team members of varying levels of seniority and experience
Must be a self-starter and have the ability to work with little to no supervision

Nice To Haves

Experience delivering large‑scale, complex technology projects within enterprise environments
Hands‑on Jira expertise for tracking, reporting, and managing technical workstreams
Strong passion for technology, infrastructure, and banking operations
Ability to perform extensive data analysis and create clear, executive‑quality presentations
Background in infrastructure delivery projects, including servers, storage, network, cloud, and related platforms
Managing matrix resources

Responsibilities

Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
Manages coordination of delivery and dependencies across multiple teams
Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
Supports resource planning for delivery and execution
Ensures adherence with Enterprise Change Management standards
Creates an inclusive team where members are treated fairly and respectfully.
Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
Leads and encourages the identification, escalation and resolution of potential risks.
Knows and develops team members through coaching and feedback.
Manages expenses and demonstrates an owner’s mindset.
Recruits, on-boards and develops talent, and supports talent mobility for career growth.
Delivers results through effective team management, structure, and routines.
Lead the full lifecycle delivery of technology infrastructure projects, including initiation, planning, execution, testing, deployment, and transition to operations.
Develop and manage detailed project plans, schedules, milestones, dependencies, and resource allocations.
Oversee infrastructure builds, environment setup, cloud provisioning, migration activities, and implementation cutovers.
Drive day to day coordination across engineering teams (cloud, network, storage, compute, database, middleware, security, etc.).
Track and report status, risks, issues, mitigations, and decisions to stakeholders and leadership.
Maintain project documentation and compliance with PMO and CIO governance frameworks.
Manage project budgets, forecasts, vendor spend, and financial tracking.
Provide executive level updates, dashboards, and program communications.