Delivery Manager

Authority Partners

1d•Hybrid

About The Position

Authority Partners is seeking a Delivery Manager to join our dynamic, global team as part of the PMO. This is a hybrid role that combines program leadership with Agile team facilitation. You will oversee client engagement, program planning, and delivery execution, while also supporting Agile teams as a hands-on leader. In this role, you will ensure alignment between business goals, delivery teams, and stakeholders through effective communication, progress tracking, and continuous improvement initiatives. We are seeking a results-driven leader who excels in complex environments, possesses a strong understanding of Agile and software development practices, and can drive both strategic program objectives and day-to-day delivery success.

Requirements

3+ years of experience leading IT projects and programs
Proven experience in managing complex, multi-team Agile programs with international clients
Strong knowledge of Agile methodologies (Scrum, Kanban, SAFe) and the software development life cycle
Excellent stakeholder and client-facing communication skills
Strong budgeting, reporting, and analytical skills
Hands-on experience with JIRA, Azure DevOps or equivalent tools
Fluency in English (written and spoken)
Bachelor's or Master’s degree in Computer Science, Software Engineering, Information Technology, or a related field

Nice To Haves

PMP, PMI-ACP, PSM, CSM, or similar relevant certifications
Previous experience in a technical role (Software Developer, QA, or Technical Consultant)
Experience with Agile coaching or process improvement initiatives

Responsibilities

Lead all client communications and act as the primary point of contact for program-level topics
Drive program planning, coordination, and reporting to ensure timely and quality delivery
Track and report on program-level KPIs, delivery metrics, budgets, and capacity utilization
Identify and manage risks and issues at both team and program levels, escalating where necessary
Coordinate project elaborations, SOWs, and support new project negotiation processes
Align delivery teams and business stakeholders to program goals and ensure visibility of the overall roadmap
Track and validate invoicing data and support operational efficiency
Spot and capitalize on opportunities for business or program growth
Serve as a Scrum Master for one or more Agile teams, facilitating Scrum ceremonies and sprint planning
Coach teams on Agile frameworks and guide them towards higher maturity levels
Remove impediments that block the team’s progress and foster a culture of ownership and accountability
Ensure backlog health, effort estimation, sprint progress, and time tracking are properly maintained
Promote Agile values, iterative thinking, and continuous delivery across all levels of the organization
Lead continuous improvement initiatives across the program and support Agile process adoption
Collaborate closely with Product Owners, Tech Leads, and other delivery stakeholders