Delivery Manager / Scrum Master - IT Quality & Regulatory

Helprise

10d

About The Position

Helprise is seeking an experienced Delivery Manager with strong Scrum Master capabilities to drive IT product delivery in Quality & Regulatory domains. The role coordinates cross-functional product teams, manages delivery governance, and supports predictable, high-quality releases using Agile, Scrum, and SAFe methodologies. Experience in software testing, product simulation, or complex industrial environments—such as pharmaceutical or chemical manufacturing—is an advantage. The successful candidate proactively manages dependencies, risks, and delivery commitments while promoting transparency, accountability, and alignment across teams and stakeholders.

Requirements

• Proven experience as a Delivery Manager, IT Project Manager, or Scrum Master in complex IT or software delivery environments.
• Strong practical knowledge of Agile, Scrum, and SAFe frameworks, including experience coordinating delivery across multiple teams or workstreams.
• Experience managing end-to-end software delivery, release planning, delivery milestones, dependencies, risks, and stakeholder expectations.
• Understanding of software testing processes, test management, defect triage, UAT, and production release readiness.
• Experience working with Jira and Confluence.
• Strong facilitation, coordination, and stakeholder management skills, with the ability to drive accountability without direct line management authority.
• Ability to identify delivery issues early, challenge unrealistic commitments, and escalate risks effectively.
• Structured, proactive, results-oriented approach, with a focus on delivery predictability, documentation, and continuous improvement.
• Excellent communication skills and ability to work effectively with technical teams, Product Owners, business stakeholders, and senior leadership.

Nice To Haves

• Experience with ePPM or similar portfolio and project management tools.
• Experience in regulated or complex industrial environments, particularly pharmaceutical, chemical, manufacturing, or similar production settings.
• Experience in software testing, product simulation, or complex industrial environments.

Responsibilities

• Own delivery governance, release readiness, and go/no-go processes, ensuring entry and exit criteria are met and decisions are documented.
• Drive end-to-end delivery execution across product teams, Agile Release Trains (ARTs), and dependent workstreams, from planning and design through production release.
• Facilitate Agile and Scrum ceremonies, support sprint planning and execution, and promote continuous improvement across delivery teams.
• Coordinate prioritization and planning with Product Owners, Stream Leads, and cross-functional stakeholders.
• Coordinate testing activities, User Acceptance Testing (UAT) readiness, defect triage, business sign-offs, and release preparation.
• Ensure backlog health, sprint readiness, and consistent use of Jira and Confluence to maintain transparency and execution discipline.
• Build understanding of the product roadmap, business context, and operating model to challenge assumptions and support delivery teams.
• Provide clear, data-driven reporting to leadership on delivery progress, risks, milestones, decisions, and release readiness.
• Maintain accurate, up-to-date delivery documentation in Jira, Confluence, ePPM, or other designated project management tools.
• Uphold delivery standards and postpone releases when mandatory readiness criteria are not met.

Benefits

• Flexible hours and the possibility of remote work, depending on the role and employee preferences.
• Private medical care.
• MultiSport card.
• Life insurance.
• Individual development budget.
• Access to Lumina Learning tools and support from certified practitioners.
• Regular team integration activities and shared experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed