Delivery Experts (01448) 716 E Broadway

Domino's Franchise•Louisville, KY

About The Position

MBR Management, a locally owned Domino's franchise, is hiring customer-focused Delivery Experts in Louisville. Delivery Experts transport orders to customers' homes and businesses, provide friendly and professional service, process payments, and support order preparation and quality checks. The role requires safe driving, efficient navigation of the Louisville area, maintaining a clean and organized delivery vehicle, and communicating with customers, team members, and management to resolve issues. Team members may also help during peak hours and keep records of deliveries, interactions, and incidents. Applicants must pass a criminal background check.

Requirements

Valid driver's license and at least 1–2 years of verified driving history.
Ability to pass a Motor Vehicle Record Check meeting company standards.
Access to a reliable, insured vehicle suitable for deliveries.
Strong time management and ability to prioritize deliveries in a fast-paced environment.
Excellent customer service skills and a friendly, professional attitude.
Basic math proficiency for cash transactions and calculating change.
Thorough knowledge of local roads, traffic patterns, and navigation in the Louisville area.
Physical ability to lift, carry, and transport orders of varying weights safely.
Flexibility to work various shifts, including evenings, weekends, and peak business hours.
Attention to detail, order accuracy, food safety, and quality.
Strong communication and interpersonal skills; ability to work independently and collaboratively.
Problem-solving skills and resilience when facing unexpected delivery challenges.
Professional appearance and demeanor.
Reliability, punctuality, and commitment to meeting delivery expectations.
Commitment to safety and compliance with company policies and procedures.
Ability to pass a criminal background check.
A great attitude and an easy smile.

Responsibilities

Safely transport and deliver orders to customers' homes and businesses while following traffic laws and safety regulations.
Provide friendly, professional customer service and respond empathetically to customer questions or concerns.
Handle cash and credit card transactions accurately and securely.
Assist with order preparation, packaging, and quality verification before departure.
Keep the delivery vehicle clean and organized while following food safety and company standards.
Navigate traffic and weather conditions to meet delivery time expectations.
Communicate with customers, coworkers, and management to resolve delivery-related issues.
Troubleshoot delivery challenges and adapt to a fast-paced environment.
Collaborate with team members during peak hours to support efficient operations.
Maintain records of deliveries, customer interactions, incidents, and concerns.
Use knowledge of local roads, traffic patterns, and routes in the Louisville area.