Delivery Expert (01424)- 816 Eastern Parkway

Domino's Franchise•Louisville, KY

1d•Onsite

About The Position

MBR Management, a locally owned Domino’s franchise, is seeking a detail-oriented and efficient Delivery Expert for its Louisville location at 816 Eastern Parkway. The role is responsible for timely and accurate product deliveries while maintaining high standards of service and professionalism. The Delivery Expert supports logistics operations by coordinating with warehouse and inventory teams, managing delivery schedules and stops, communicating with customers, and resolving delivery issues. The position also uses delivery management systems and GPS technology to track shipments and improve logistics operations, while following company policies, safety regulations, and customer service standards.

Requirements

Proven experience in delivery operations, logistics coordination, or supply chain management.
Strong organizational and time-management skills, with the ability to manage multiple priorities.
Proficiency with delivery management systems, GPS navigation technology, and logistics software.
Excellent communication and interpersonal skills with a customer-focused approach.
Demonstrated problem-solving abilities and attention to detail.
Valid driver's license with a clean driving record.
Physical capability to perform delivery-related tasks, including loading and unloading products.
Ability to work independently and as part of a team in a fast-paced environment.

Nice To Haves

Knowledge of warehouse management systems (WMS) and inventory tracking processes.
Experience with route optimization and multi-stop delivery management.
Familiarity with customer relationship management (CRM) tools.

Responsibilities

Plan and optimize delivery routes for efficient and timely delivery.
Coordinate with warehouse and inventory teams to confirm product availability and prepare shipments.
Manage multiple delivery stops and prioritize routes based on customer requirements and geographic location.
Communicate with customers about delivery schedules, tracking information, and potential delays.
Maintain accurate delivery records, including documentation, signatures, and confirmations.
Identify and resolve delivery-related issues, such as address discrepancies or customer concerns.
Monitor delivery performance metrics and identify opportunities for process improvement.
Use delivery management systems and GPS technology to track shipments and optimize logistics operations.
Comply with company policies, safety regulations, and customer service standards.
Collaborate with team members to support operational efficiency and customer satisfaction.