Assistant Manager (01424) - 816 Eastern Pkwy

Domino's Franchise•Louisville, KY
•Onsite

About The Position

The Assistant Manager helps lead store operations at the Domino’s location at 816 Eastern Pkwy in Louisville. The role oversees daily operations and shifts, supports team performance and customer satisfaction, and assists with cash handling, inventory, food safety, training, and company procedures. The position also includes hands-on work such as answering phones, taking orders, and preparing food. The Assistant Manager may manage a shift team of 3 to 15 people and is expected to model high standards for punctuality, attitude, and conduct. The store operates every day of the year, so the role requires flexibility to work when needed, including weekends and holidays.

Requirements

  • Proven leadership experience in a fast-paced food service or retail environment.
  • Experience leading a team.
  • Excellent customer service skills and a friendly, positive attitude.
  • Strong math and problem-solving abilities.
  • Effective time-management and organizational skills.
  • Ability to multitask and prioritize in a high-pressure environment.
  • Strong verbal and written communication skills.
  • Basic computer proficiency for managing orders and inventory.
  • Ability to lift up to 25 pounds and stand for extended periods.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • At least 18 years of age.
  • Clean driving record and ability to pass a Motor Vehicle Record check.
  • Access to a reliable, insured vehicle and a valid driver’s license.

Nice To Haves

  • High school diploma or equivalent.
  • Food safety certification.

Responsibilities

  • Oversee daily store operations and ensure shifts run smoothly.
  • Manage and motivate team members to maintain high performance standards.
  • Handle customer interactions and resolve issues to provide excellent service.
  • Manage cash operations and maintain accurate financial records.
  • Assist with inventory management and ordering supplies.
  • Ensure compliance with food safety and hygiene standards.
  • Perform hands-on tasks, including answering phones, taking orders, and preparing food.
  • Contribute to a positive work environment and team morale.
  • Assist in training and developing new team members.
  • Implement and maintain company policies and procedures.
  • Manage a shift team of approximately 3 to 15 people.
  • Set a positive example for punctuality, attitude, customer and coworker interactions, and appearance.
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