Customer Service Rep (01424) - 816 Eastern Pkwy

Domino's Franchise • Louisville, KY

20h • Onsite

About The Position

Join the team as a Customer Service Representative at the Louisville location at 816 Eastern Pkwy. This role delivers customer experiences in a fast-paced environment by handling calls and orders, processing payments, preparing pizzas, maintaining store cleanliness, and working collaboratively to meet deadlines and quality standards. The position requires flexibility to adapt to changing priorities and work schedules.

Requirements

• Excellent customer service skills and a friendly, professional demeanor.
• Strong communication abilities, particularly when handling phone calls.
• Basic math skills for accurately processing transactions.
• Ability to follow directions and adhere to company procedures.
• Physical capability to lift up to 25 lbs.
• Ability to multitask across various responsibilities.
• Team-player attitude and willingness to collaborate.
• Attention to detail in order preparation and customer interactions.
• Flexibility to work weekends, holidays, and varying shifts as needed.
• Positive attitude and easy-going personality.
• Ability to work in a fast-paced environment.
• Must be able to pass a pre-employment drug test and criminal background check.

Nice To Haves

• Food service experience is a plus, but not required.

Responsibilities

• Answer incoming phone calls and take customer orders accurately.
• Process cash and credit card transactions efficiently.
• Prepare and make pizzas according to company standards.
• Maintain a clean and organized work area and assist with cleaning tasks.
• Provide outstanding customer service and ensure customer satisfaction.
• Handle customer inquiries and resolve issues professionally.
• Collaborate with team members to meet order deadlines and quality standards.
• Adapt to changing priorities and maintain flexibility in the work schedule.
• Contribute to a positive work environment through teamwork and communication.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed