Delivery Expert (01562) - 14764 Clayton Rd

Domino's Franchise • Ballwin, MO

2d • Onsite

About The Position

MBR Management, a locally owned Domino’s franchise, is seeking a detail-oriented and efficient Delivery Expert for its Ballwin location at 14764 Clayton Rd. The role focuses on coordinating delivery operations to provide timely, accurate, and professional service while maintaining high customer-satisfaction standards. The Delivery Expert manages schedules and routes, monitors performance, communicates with customers, resolves delivery issues, and maintains accurate delivery records. The role also involves collaborating with other teams, using delivery and GPS systems, ensuring compliance with company policies and safety standards, and reporting on delivery performance.

Requirements

• Proven experience in delivery operations, logistics coordination, or supply chain management.
• Strong organizational and time-management skills, with the ability to prioritize multiple tasks.
• Proficiency with delivery management software, GPS tracking systems, and inventory management platforms.
• Excellent communication and interpersonal skills for interacting professionally with customers and team members.
• Detail-oriented, with strong problem-solving and analytical abilities.
• Knowledge of route optimization and logistics best practices.
• Ability to work independently and as part of a collaborative team.
• Customer-focused approach and commitment to service excellence.
• Familiarity with fleet management and delivery performance metrics.

Nice To Haves

• Experience with supply chain operations or warehouse management systems.

Responsibilities

• Coordinate and manage daily delivery schedules, routes, and logistics to improve efficiency and minimize delivery times.
• Monitor delivery performance metrics and analyze data to identify process improvements.
• Communicate with customers about delivery status, timelines, delays, and potential issues.
• Troubleshoot delivery problems and implement solutions to maintain service quality.
• Maintain accurate delivery records, including documentation, tracking information, and customer confirmations.
• Collaborate with warehouse, inventory, and customer service teams to support seamless delivery operations.
• Use delivery management software and GPS tracking systems to monitor fleet performance and driver activities.
• Ensure compliance with company policies, safety regulations, and delivery standards.
• Handle customer inquiries and resolve delivery-related concerns professionally and empathetically.
• Prepare reports on delivery metrics, performance trends, and recommendations for operational improvements.

Benefits

• Flexible hours
• Competitive wages
• Daily tips
• Paid mileage
• Employee discount on all food items
• Advancement opportunities
• Paid training
• Health, dental, and vision insurance offered to full-time drivers after 60 days of employment
• Voluntary accident and critical illness coverage
• Flexible Spending Accounts
• Ability to contribute to a 401(k)

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed