Delivery Executive | Northeast-Canada Market Unit
About The Position
The Delivery Executive owns SAP delivery for some of North America's most complex enterprise accounts and is accountable for program outcomes, from delivery strategy through financial performance. The role spans executive relationship ownership, program portfolio governance, and SAP business development, setting standards for delivery across the program lifecycle. The position leads program governance and quality frameworks, chairs C-suite Steering Committees and Business Reviews, and manages risks, issues, and stakeholder conflict across SAP, customer, and partner teams. It is also responsible for program financial performance and account growth, including identifying commercial opportunities and supporting services and license sales cycles. The role is part of SAP's Northeast-Canada US Market Unit, which delivers SAP programs for complex North American enterprises. The team emphasizes accountability, direct communication, and delivery excellence. SAP describes its culture as inclusive and supportive of employee health, well-being, and flexible working models.
Requirements
- Extensive project management experience covering governance, financial accountability, and risk management across multi-year SAP programs.
- Track record of owning C-suite relationships across complex SAP delivery programs.
- Hands-on knowledge of SAP delivery tools and methods, including Application Lifecycle Management (ALM), LeanIX, Signavio, and Agile methods.
- Hands-on agentic AI practice, including evaluating outputs for quality, driving adoption, and applying AI-assisted automation.
- English fluency required.
- A degree in business or project management, or equivalent experience.
Nice To Haves
- French bilingualism preferred.
- Certifications in SAP project management, change management, or AI.
Responsibilities
- Set and own delivery strategy, program governance, and quality frameworks across the full program lifecycle.
- Lead C-suite Steering Committees and Business Reviews, keeping stakeholders accountable to program commitments.
- Manage stakeholder conflict, risks, and issues; resolve disagreements across SAP, customer, and partner teams and mitigate risks and issues.
- Own program financial performance, balancing profitability with delivery quality and long-term customer outcomes.
- Lead account growth by identifying commercial opportunities and supporting services and license sales cycles.
- Own SAP delivery for complex enterprise accounts and maintain accountability for program outcomes.
Benefits
- Flexible working models
- Health and well-being support
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
