Delivery Driver (non-CDL)

HD Supply•Charlotte, NC

About The Position

Makes deliveries to customers using a company-provided or rental vehicle. Maintains delivery records, inspects and maintains delivery vehicles, and provides customer service regarding orders and delivery issues. The role requires operating a company or rental vehicle during the average work week. If selected, the company will continuously monitor Motor Vehicle Records (MVRs). An acceptable MVR status and a valid driver’s license are required. The position works under general supervision and involves exercising some judgment within well-defined policies, procedures, and techniques. Work output is regularly reviewed by a senior coworker or supervisor, and complex or unusual problems are referred to a supervisor. The work environment may involve temperature extremes, moving machinery, loud noises, and fumes, as well as intermittent physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering heavy or awkward materials or equipment. Overnight travel is typically less than 10% of the time.

Requirements

Valid driver’s license.
Acceptable Motor Vehicle Record (MVR) status; MVRs are continuously monitored.
Generally 2–5 years of experience in the area of responsibility.
Specialized skills training or certification may be required.
Ability to perform intermittent physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering heavy (50+ pounds) or awkward materials or equipment.

Nice To Haves

High school diploma or GED strongly preferred.
Prior experience delivering merchandise to customers using a box truck or similar vehicle.
At least 1 year of experience operating material handling equipment.
No more than 2 minor accidents in the past rolling 3 years.
No more than 2 moving violations in the past rolling 3 years.
Wholesale distribution experience.

Responsibilities

Deliver customer orders safely within the service area and address order issues with customers.
Follow planned routes to make timely deliveries while complying with traffic laws and safety regulations.
Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
Provide professional and polite customer service during deliveries.
Review order manifests to confirm customer orders and daily routes are complete and accurate.
Perform pre-trip and post-trip vehicle inspections in accordance with Department of Transportation regulations and company policies and procedures.
Maintain routine contact with the distribution center for instructions about delivery interruptions, such as traffic congestion or missing orders.
Prepare and maintain vehicle and customer order records in accordance with company policies and procedures.
Contact customers with delivery status updates.
Provide management with feedback on escalated customer service and sales-related issues.
Inspect and maintain delivery vehicles.