Delivery Driver (non-CDL)

HD Supply•Falls Township, PA

About The Position

The Delivery Driver makes customer deliveries using a company-provided or rental vehicle and maintains delivery, vehicle, and customer order records. The role includes inspecting and maintaining vehicles, providing customer service on order and delivery issues, and operating a vehicle during the average work week. A valid driver’s license and acceptable Motor Vehicle Record (MVR) status are required, and MVRs are continuously monitored for selected candidates. The position works under general supervision and involves judgment within well-defined policies, procedures, and techniques, with output regularly reviewed by a senior coworker or supervisor. Complex or unusual problems are referred to a supervisor. The work environment may include temperature extremes, moving machinery, loud noises, and fumes. The role requires intermittent continuous physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering material or equipment weighing 50 pounds or more or that may be awkward. Overnight travel is typically less than 10% of the time.

Requirements

  • Valid driver’s license.
  • Acceptable Motor Vehicle Record (MVR) status; MVRs are continuously monitored for selected candidates.
  • Generally 2–5 years of experience in the area of responsibility.
  • Ability to perform intermittent continuous physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering heavy or awkward materials or equipment.

Nice To Haves

  • High school diploma or GED is strongly preferred.
  • Specialized skills training or certification may be required.
  • Prior experience delivering merchandise to customers using a box truck or similar vehicle.
  • At least 1 year of experience operating material handling equipment.
  • No more than 2 minor accidents in the past rolling 3 years.
  • No more than 2 moving violations in the past rolling 3 years.
  • Wholesale distribution experience.

Responsibilities

  • Deliver customer orders safely within a service area, address order issues with customers, and follow planned routes while complying with traffic laws and safety regulations.
  • Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
  • Provide professional and polite customer service during deliveries.
  • Review order manifests to ensure customer orders and daily routes are complete and accurate.
  • Perform pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
  • Maintain routine contact with the distribution center for instructions about delivery interruptions, such as traffic congestion or missing orders.
  • Prepare and maintain vehicle and customer order records in accordance with company policies and procedures.
  • Contact customers with delivery-status updates.
  • Provide management with feedback on escalated customer service and sales-related issues.
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