Delivery Driver - Non-CDL

HD Supply Management•Flower Mound, TX

About The Position

Makes deliveries to customers using a company-provided or rental vehicle. Maintains delivery records, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues. The position requires operating a company or rental vehicle during the average work week. Motor Vehicle Records (MVRs) are continuously monitored for employees selected for the position; an acceptable MVR status and a valid driver’s license are required. The role operates under general supervision and involves exercising judgment within well-defined policies, procedures, and techniques. Complex or unusual problems are referred to a supervisor, and work is typically reviewed regularly by a senior coworker or supervisor. The work is typically performed in a comfortable environment, with regular exposure to conditions that may cause discomfort or moderate risk, including temperature extremes, moving machinery, loud noises, and fumes. It requires intermittent continuous physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering potentially heavy (50+ pounds) or awkward materials or equipment. Overnight travel is typically less than 10% of the time. HD Supply states that it is committed to a culture promoting equity, respect, and advocacy for every associate, values diversity, and is an Equal Opportunity/Affirmative Action Employer.

Requirements

Valid driver’s license.
Acceptable Motor Vehicle Record (MVR) status; MVRs are continuously monitored.
Generally 2–5 years of experience in the area of responsibility.
Specialized skills training or certification may be required.

Nice To Haves

High school diploma or GED is strongly preferred.
Prior experience delivering merchandise to customers using a box truck or similar vehicle.
At least 1 year of experience operating material handling equipment.
No more than 2 minor accidents in the past rolling 3 years.
No more than 2 moving violations in the past rolling 3 years.
Wholesale distribution experience.

Responsibilities

Deliver customer orders safely within a service area and address order issues with customers.
Follow planned routes to make timely deliveries while adhering to traffic laws and safety regulations.
Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
Provide professional and polite customer service during deliveries.
Review order manifests to ensure customer orders and daily routes are complete and accurate.
Perform pre-trip and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
Maintain routine contact with the distribution center for instructions about delivery interruptions, such as traffic congestion or missing orders.
Prepare and maintain vehicle and customer order records in accordance with company policies and procedures.
Contact customers with delivery status updates.
Provide management with feedback about escalated customer service and sales-related issues.