Delivery Driver (Non CDL)

HD Supply•Solon, OH

About The Position

Makes deliveries to customers using a company-provided or rental vehicle. Maintains delivery records, inspects and maintains delivery vehicles, and provides customer service regarding order and delivery issues. Operating a company or rental vehicle is required and may occur during the average work week. The company continuously monitors Motor Vehicle Records (MVRs) for employees selected for this position. An acceptable MVR status and a valid driver’s license are required. The position works under general supervision and involves exercising some judgment within well-defined policies, procedures, and techniques. Work output is regularly reviewed by a senior coworker or supervisor. Complex or unusual problems are referred to a supervisor. The work is typically performed in a comfortable environment, with regular exposure to conditions that may cause noticeable discomfort or a moderate risk of accident or illness, including temperature extremes, moving machinery, loud noises, and fumes. The position requires intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may weigh 50 pounds or more or be awkward. Overnight travel is typically required less than 10% of the time.

Requirements

Valid driver’s license.
Acceptable Motor Vehicle Record (MVR) status; MVRs are continuously monitored.
Generally 2–5 years of experience in the area of responsibility.
Specialized skills training or certification may be required.
Ability to perform intermittent physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering material or equipment weighing 50 pounds or more or that is awkward.

Nice To Haves

High school diploma or GED is strongly preferred.
Prior experience delivering merchandise to customers using a box truck or similar vehicle.
At least 1 year of experience operating material handling equipment.
No more than 2 minor accidents in the past rolling 3 years.
No more than 2 moving violations in the past rolling 3 years.
Wholesale distribution experience.

Responsibilities

Deliver customer orders safely within a service area and address order issues with customers.
Follow planned routes to make timely deliveries while complying with traffic laws and safety regulations.
Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
Provide professional and polite customer service during deliveries.
Review order manifests to ensure customer orders and daily routes are complete and accurate.
Perform pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
Maintain routine contact with the distribution center for instructions about delivery interruptions, such as traffic congestion or missing orders.
Prepare and maintain vehicle and customer order records according to company policies and procedures.
Contact customers with delivery-status updates.
Provide management with feedback about escalated customer service and sales-related issues.
Inspect and maintain delivery vehicles.