Delivery Driver (Non-CDL)
About The Position
Makes deliveries to customers using a company-provided or rental vehicle. Maintains delivery records, inspects and maintains delivery vehicles, and provides customer service regarding order and delivery issues. The role requires operating a company or rental vehicle during the average work week. The company continuously monitors Motor Vehicle Records (MVRs); an acceptable MVR status and a valid driver’s license are required. The position is performed under general supervision, with some judgment exercised within well-defined policies, procedures, and techniques. Work output is typically reviewed regularly by a senior coworker or supervisor, and complex or unusual problems are referred to a supervisor. Overnight travel is typically required less than 10% of the time.
Requirements
- Valid driver’s license and acceptable Motor Vehicle Record (MVR) status.
- Generally 2–5 years of experience in the area of responsibility.
- High school diploma or GED strongly preferred.
- Specialized skills training or certification may be required.
Nice To Haves
- Prior experience delivering merchandise to customers using a box truck or similar vehicle.
- At least 1 year of experience operating material handling equipment.
- No more than 2 minor accidents in the past rolling 3 years.
- No more than 2 moving violations in the past rolling 3 years.
- Wholesale distribution experience.
Responsibilities
- Deliver customer orders safely within a service area and address order issues with customers.
- Follow planned routes to make timely deliveries while complying with traffic laws and safety regulations.
- Load inventory into trucks and unload orders at customer locations using powered and non-powered material handling equipment.
- Provide professional and polite customer service during deliveries.
- Review order manifests to confirm customer orders and daily routes are complete and accurate.
- Perform pre- and post-trip vehicle inspections in accordance with Department of Transportation regulations and company policies and procedures.
- Maintain routine contact with the distribution center regarding delivery interruptions, such as traffic congestion or missing orders.
- Prepare and maintain vehicle and customer order records in accordance with company policies and procedures.
- Contact customers with delivery status updates.
- Provide management with feedback on escalated customer service and sales-related issues.
- Inspect and maintain delivery vehicles.
Benefits
- Medical and prescription drug coverage, dental, and vision plans.
- Health care and dependent care FSA, as applicable.
- 401(k) with company match.
- Paid holidays, vacation, personal time, and wellness day.
- Paid sick time.
- Life and Accidental Death & Dismemberment insurance.
- Short- and long-term disability insurance.
- Critical illness insurance.
- Accident insurance.
- Whole life insurance.
- Commuter benefits.
- Tuition reimbursement.
- Employee Assistance Program.
- Adoption and surrogacy assistance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
