Delivery Driver - Class A or B

Erie Materials•Marcy, NY

7d•Onsite

About The Position

The Delivery Driver safely transports exterior building products to customer jobsites and other designated locations, providing professional customer service throughout the delivery process. The role includes operating company vehicles, following routes and schedules, communicating with customers and dispatch, loading and unloading product, documenting deliveries, and completing vehicle inspections and trip records. Drivers may also operate forklifts and assist with warehouse duties as needed. Depending on department needs, a driver may be required to stay beyond the scheduled time to help prepare orders for the following day.

Requirements

Valid New York State Commercial Class A or B driver license with a clean driving record.
Ability to pass a DOT physical and DOT drug screening.
Ability to meet FMCSA vision requirements, including required visual acuity, field of vision, and traffic-light color recognition; alternative certification may be available with the specified eye-doctor report.
Ability to meet FMCSA hearing requirements, with or without a hearing aid.
Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
Basic math skills, including addition, subtraction, multiplication, and division across units of measure.
Ability to lift and carry building materials weighing up to 100 pounds by hand.
Hazardous Materials (HazMat) endorsement, or ability to obtain it within the first three months of employment if hired without it.
Air Brakes endorsement.
Excellent knowledge of traffic laws and road-safety regulations.
Ability to interpret and operate GPS and other navigation tools.
Strong communication, interpersonal, and customer-service skills.
High school diploma or GED; alternatively, one to three months of related experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

At least one year of professional driving experience is preferred.
Knowledge of building materials is preferred.
Forklift and/or Moffett experience is preferred.

Responsibilities

Safely operate company vehicles to transport and pick up building materials at designated locations, following traffic laws, regulations, and company policies.
Conduct pre-trip and post-trip vehicle inspections, report issues, and keep the vehicle interior clean and organized.
Use proof-of-delivery procedures to photograph the jobsite and delivered product; photograph pavement delivery locations and obtain a customer waiver when the area is questionable.
Communicate effectively with customers, dispatchers, management, and coworkers, including contacting customers by text or phone in advance about deliveries.
Follow delivery routes and schedules accurately and promptly, using mobile apps or other technology to provide arrival-time and route-change updates.
Load products onto the truck for scheduled deliveries and make multiple trips from the branch when required by the day’s routes.
Complete necessary paperwork and maintain accurate trip records.
Respond calmly and efficiently to emergencies or unexpected situations, contacting the department manager when appropriate.
Drive safely to customer jobsites, unload products—usually without assistance—and protect products from inclement weather.
Read work orders and invoices to determine products needed for customer pickup or delivery.
Frequently lift and carry building materials weighing up to 100 pounds by hand.
Operate forklifts to load customer vehicles and company delivery trucks, unload vendor trucks, and move stock.
Assist in the warehouse as needed, including putting away returns, stocking bays, cleaning, helping walk-in customers with purchased products, and receiving and checking in products.
Stay beyond the scheduled work time when departmental needs require helping pull orders for the following day.
Provide friendly, personalized service in person and by phone, and handle customer feedback and complaints efficiently.
Perform additional responsibilities as assigned.