Delivery Driver (4377)

Domino's Franchise•Springfield, VA

About The Position

The Delivery Driver makes deliveries of pizza and other items to residential and commercial locations on assigned routes. The role also supports store operations by preparing and assembling orders, assisting with food preparation, and keeping workstations and display cases clean and stocked. Drivers provide prompt, professional customer service, handle payment transactions accurately, communicate with the store and dispatcher to support efficient routing, and follow company quality and safety procedures.

Requirements

Be at least 18 years old and have at least two years of driving experience.
Possess a valid state driver's license.
Have access to a properly maintained, licensed, street-legal vehicle capable of driving upwards of 100 miles per day.
Maintain at least the minimum insurance coverage required by state law.
Pass applicable company Motor Vehicle Report (MVR) and background checks.
Possess a cell phone for calling customers.
Be able to read a map, locate addresses, and interpret GPS directions within the designated delivery area.
Be able to navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying products.
Have excellent written and verbal communication skills for interactions with management and customers, and for taking and processing orders.
Be able to multitask effectively.
Be able to function in a dynamic, fast-paced environment and adjust to changing priorities.
Be able to work independently and as part of a team.
Be able to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
Be able to make correct monetary change.

Responsibilities

Deliver pizza and other items to residential and commercial locations on assigned routes.
Inspect the vehicle before deliveries.
Review deliveries with customers to ensure products meet their needs.
Maintain high customer-service standards in high-volume, fast-paced operations.
Communicate clearly and positively with management and team members.
Deliver professionally and promptly to encourage repeat customers.
Communicate with the store and dispatcher to prioritize efficient routing.
Handle cash and credit transactions quickly and accurately, including making correct change.
Follow procedures for safe food preparation, assembly, and presentation.
Build customer loyalty through friendly interactions and appreciation.
Resolve complaints promptly and professionally.
Take initiative to find additional tasks when scheduled duties are complete.
Assemble and fold boxes; affix labels and promotional materials as needed.
Assist with food preparation.
Read order slips or follow verbal instructions to prepare orders to specifications, often preparing several orders simultaneously.
Clean, stock, and restock workstations and display cases.
Adhere to quality standards, principles, guidelines, and policies.
Perform other duties as assigned.
Promote company policies and advocate for Team Washington.
Maintain proper attendance and conduct.
Provide and receive positive feedback and constructive criticism.
Maintain good communication with coworkers and serve as a resource for them.
Cross-train and learn how the role interacts with other departments.
Work with managers to solve problems and provide suggestions as needed.
Maintain a clean, organized work area and take ownership of surroundings.
Maintain appropriate confidentiality.