Delivery Driver (non-CDL)
About The Position
Makes deliveries to customers using a company-provided or rental vehicle. Maintains delivery records, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues. The role requires operating a company or rental vehicle during the average work week. The company continuously monitors Motor Vehicle Records for selected candidates; an acceptable MVR status and a valid driver’s license are required. The position works under general supervision and exercises some judgment within well-defined policies, procedures, and techniques. Work output is regularly reviewed by a senior coworker or supervisor, and complex or unusual problems are referred to a supervisor. The role is typically based in a comfortable environment, with regular exposure to temperature extremes, moving machinery, loud noises, and fumes. It involves intermittent continuous physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering potentially heavy or awkward material or equipment. Overnight travel is typically less than 10% of the time.
Requirements
- Valid driver’s license.
- Acceptable Motor Vehicle Record status; company will continuously monitor MVRs for selected candidates.
- Generally 2–5 years of experience in the area of responsibility.
- HS Diploma or GED is strongly preferred.
- Specialized skills training or certification may be required.
- Ability to perform intermittent physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may weigh 50 pounds or more or be awkward.
Nice To Haves
- Prior experience delivering merchandise to customers using a box truck or similar vehicle.
- At least 1 year of experience operating material handling equipment.
- No more than 2 minor accidents in the past rolling 3 years.
- No more than 2 moving violations in the past rolling 3 years.
- Wholesale distribution experience.
Responsibilities
- Deliver customer orders safely within a service area, address order issues with customers, and follow planned routes while complying with traffic laws and safety regulations.
- Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
- Provide professional and polite customer service during deliveries.
- Review order manifests to ensure customer orders and daily routes are complete and accurate.
- Perform pre- and post-trip inspections in accordance with Department of Transportation regulations and company policies and procedures.
- Maintain routine contact with the distribution center for instructions about delivery interruptions, including traffic congestion or missing orders.
- Prepare and maintain vehicle and customer order records in accordance with company policies and procedures.
- Contact customers with delivery-status updates.
- Provide management with feedback on escalated customer-service and sales-related issues.
Benefits
- Medical insurance with prescription drug coverage
- Dental insurance
- Vision insurance
- Health care and dependent care FSA, as applicable
- 401(k) with company match
- Paid holidays, vacation, personal time, and wellness day
- Paid sick time
- Life and Accidental Death & Dismemberment Insurance
- Short- and long-term disability insurance
- Critical illness insurance
- Accident insurance
- Whole life insurance
- Commuter benefits
- Tuition reimbursement
- Employee Assistance Program
- Adoption and surrogacy assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
