Delivery Driver (non-CDL)
About The Position
Makes deliveries to customers using a company-provided or rental vehicle. Maintains delivery records, inspects and maintains delivery vehicles, and provides customer service regarding order and delivery issues. The role requires operating a company or rental vehicle during the average work week; selected candidates are subject to continuous Motor Vehicle Record monitoring and must maintain an acceptable MVR status and valid driver’s license. The position works under general supervision and involves some judgment within well-defined policies, procedures, and techniques. Complex or unusual problems are referred to a supervisor, and work is typically reviewed regularly by a senior coworker or supervisor. Overnight travel is typically less than 10% of the time.
Requirements
- Valid driver’s license and acceptable Motor Vehicle Record status.
- Generally 2–5 years of experience in the area of responsibility.
- HS Diploma or GED is strongly preferred.
- Specialized skills training or certification may be required.
Nice To Haves
- Prior experience delivering merchandise to customers using a box truck or similar vehicle.
- At least 1 year of experience operating material handling equipment.
- No more than 2 minor accidents in the past rolling 3 years.
- No more than 2 moving violations in the past rolling 3 years.
- Wholesale distribution experience.
Responsibilities
- Deliver customer orders safely within a service area and address order issues with customers.
- Follow planned routes to make timely deliveries while adhering to traffic laws and safety regulations.
- Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
- Provide professional and polite customer service during deliveries.
- Review order manifests to ensure customer orders and daily routes are complete and accurate.
- Perform pre- and post-trip vehicle inspections in accordance with Department of Transportation regulations and internal policies and procedures.
- Maintain routine contact with the distribution center for instructions about delivery interruptions, such as traffic congestion or missing orders.
- Prepare and maintain vehicle and customer order records in accordance with company policies and procedures.
- Contact customers with delivery status updates.
- Provide management with feedback on escalated customer service and sales-related issues.
- Inspect and maintain delivery vehicles.
Benefits
- Medical coverage with prescription drug coverage, dental, and vision plans.
- Health care and Dependent Care Flexible Spending Accounts, as applicable.
- 401(k) with company match.
- Paid holidays, vacation, personal time, and Wellness Day.
- Paid sick time.
- Life and Accidental Death & Dismemberment insurance.
- Short- and long-term disability insurance.
- Critical illness insurance.
- Accident insurance.
- Whole life insurance.
- Commuter benefits.
- Tuition reimbursement.
- Employee Assistance Program.
- Adoption and surrogacy assistance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
