Delivery Driver (6048)

Domino's Franchise•Purcellville, VA

About The Position

The Delivery Driver makes deliveries of pizza and other items to residential and commercial locations on assigned routes. The role also supports store operations by preparing and assembling orders, assisting with prep, assembling boxes, and cleaning and stocking work areas. Drivers provide prompt, professional customer service, handle payments, communicate with store staff and dispatch, and follow company quality, safety, and service procedures. The position requires use of the driver’s own properly maintained, licensed, street-legal vehicle and a cell phone for customer calls.

Requirements

Be at least 18 years old with at least two years of driving experience.
Possess a valid state driver’s license.
Have access to a properly maintained, licensed, street-legal vehicle capable of driving up to 100 miles per day.
Maintain at least the minimum vehicle insurance coverage required by state law.
Pass applicable company Motor Vehicle Report (MVR) and background checks.
Possess a cell phone for calling customers.
Be able to read maps, locate addresses, and interpret GPS directions within the designated delivery area.
Be able to navigate varied terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
Have excellent written and verbal communication skills for interactions with management and customers, including taking and processing orders.
Be able to multitask effectively and function in a dynamic, fast-paced environment.
Be able to adjust to changing priorities.
Be able to work independently and as part of a team.
Be able to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Be able to make correct monetary change.

Responsibilities

Deliver pizza and other items to residential and commercial locations on assigned routes.
Inspect the vehicle before deliveries.
Review deliveries with customers to ensure products meet their needs.
Maintain high customer-service standards in high-volume, fast-paced operations.
Communicate clearly and positively with management and team members.
Deliver professionally and promptly to encourage repeat customers.
Communicate with the store and dispatcher to prioritize efficient routing.
Handle currency and credit transactions quickly and accurately.
Follow procedures for safe food preparation, assembly, and presentation.
Build customer loyalty through friendly interactions and consistent appreciation.
Resolve complaints promptly and professionally.
Take initiative to find additional tasks when scheduled duties are complete.
Assemble and fold boxes; affix labels and promotional materials as needed.
Assist with food preparation.
Prepare orders to specifications from order slips or verbal instructions, often handling several orders simultaneously.
Clean, stock, and restock workstations and display cases.
Adhere to company quality standards, principles, guidelines, and policies.
Perform other duties as assigned.
Promote company policies and advocate for Team Washington.
Maintain appropriate attendance and conduct.
Provide and receive positive feedback and constructive criticism.
Maintain good communication with coworkers and serve as a resource for them.
Cross-train and learn how the role interacts with other departments.
Work with management to solve problems and offer suggestions as needed.
Maintain a clean, organized work area and take ownership of the surroundings.
Maintain appropriate confidentiality.