Delivery Driver (non-CDL)

HD Supply•Levittown, PA

22d

About The Position

The Delivery Driver makes customer deliveries using a company-provided or rental vehicle, maintains delivery and vehicle records, inspects and maintains delivery vehicles, and assists customers with order and delivery issues. The role requires operating a company or rental vehicle during the average work week, maintaining an acceptable Motor Vehicle Record (MVR) status, and holding a valid driver’s license. MVRs are continuously monitored for employees selected for the position. The driver delivers orders safely within a service area, follows planned routes and traffic and safety regulations, loads and unloads inventory using powered and non-powered material handling equipment, and provides professional customer service. The position works under general supervision and refers complex or unusual problems to a supervisor. Work involves exposure to temperature extremes, moving machinery, loud noises, and fumes, as well as intermittent physical exertion. Overnight travel is typically less than 10% of the time.

Requirements

Valid driver’s license.
Acceptable Motor Vehicle Record (MVR) status; MVRs are continuously monitored.
Generally 2–5 years of experience in the area of responsibility.
Specialized skills training or certification may be required.

Nice To Haves

High school diploma or GED strongly preferred.
Prior experience delivering merchandise to customers using a box truck or similar vehicle.
At least 1 year of experience operating material handling equipment.
No more than 2 minor accidents in the past rolling 3 years.
No more than 2 moving violations in the past rolling 3 years.
Wholesale distribution experience.

Responsibilities

Deliver customer orders safely within a service area and address order issues with customers.
Follow planned routes to make timely deliveries while adhering to traffic laws and safety regulations.
Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
Provide professional and polite customer service during deliveries.
Review order manifests to ensure customer orders and daily routes are complete and accurate.
Perform pre- and post-trip inspections in accordance with Department of Transportation regulations and company policies and procedures.
Maintain routine contact with the distribution center for instructions about delivery interruptions, such as traffic congestion or missing orders.
Prepare and maintain vehicle and customer order records in accordance with company policies and procedures.
Contact customers with delivery-status updates.
Provide management with feedback on escalated customer service and sales-related issues.