Delivery Driver (non-CDL)
About The Position
Makes deliveries to customers using a company-provided or rental vehicle. Maintains delivery records, inspects and maintains delivery vehicles, and provides customer service regarding order and delivery issues. The role requires operating a company or rental vehicle during the average work week. The company continuously monitors Motor Vehicle Records (MVRs); an acceptable MVR status and a valid driver’s license are required. The position works under general supervision and involves exercising some judgment within well-defined policies, procedures, and techniques. Work output is regularly reviewed by a senior coworker or supervisor, and complex or unusual problems are referred to a supervisor. The work environment is typically comfortable, with regular exposure to potential discomfort or moderate risk from temperature extremes, moving machinery, loud noises, and fumes. The role requires intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may weigh 50 pounds or more or be awkward. Overnight travel is typically required less than 10% of the time.
Requirements
- Valid driver’s license.
- Acceptable Motor Vehicle Record (MVR) status; MVRs will be continuously monitored.
- Generally 2–5 years of experience in the area of responsibility.
- Specialized skills training or certification may be required.
- HS Diploma or GED strongly preferred.
- Preferred: no more than 2 minor accidents in the past rolling 3 years.
- Preferred: no more than 2 moving violations in the past rolling 3 years.
Nice To Haves
- Prior experience delivering merchandise to customers using a box truck or similar vehicle.
- At least 1 year of experience operating material handling equipment.
- Wholesale distribution experience.
Responsibilities
- Deliver customer orders safely within the service area, address order issues with customers, follow planned routes, and comply with traffic laws and safety regulations.
- Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
- Provide professional and polite customer service during deliveries.
- Review order manifests to verify customer orders and daily routes are complete and accurate.
- Perform pre- and post-trip vehicle inspections in accordance with Department of Transportation regulations and internal policies and procedures.
- Maintain routine contact with the distribution center for instructions about delivery interruptions, such as traffic congestion or missing orders.
- Prepare and maintain vehicle and customer order records in accordance with company policies and procedures.
- Contact customers with delivery status updates.
- Provide management with feedback on escalated customer service and sales-related issues.
- Refer complex or unusual problems to a supervisor.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
