Delivery Driver (Full Time)

Green Thumb•Jacksonville, FL

About The Position

Green Thumb is seeking a Delivery Driver to deliver cannabis products to its customers. The role involves safely transporting products, maintaining delivery schedules, interpreting and following applicable state laws and regulations for medical cannabis deliveries, and providing exceptional customer service. Drivers load the delivery van, maintain delivery-related documentation, communicate effectively when issues arise, and maintain professional relationships with dispensary staff. The position requires dependable attendance, compliance with applicable legal and company requirements, and the ability to meet varying schedule needs, including mornings, days, nights, and weekends. The job includes driving and routine vehicle maintenance, such as changing tires and checking or adding fluids. It also involves completing physical delivery tasks, handling inventory weighing up to 30 pounds, using point-of-sale and office software, and working with patients, customers, dispensary staff, and colleagues. The work may involve 12-hour days, outdoor work in adverse weather, and exposure to cannabis or related allergens.

Requirements

Must be at least 21 years old.
Must pass required background checks, including a Motor Vehicle Report (MVR) and state-specific cannabis employment requirements.
Must remain compliant with all legal and company regulations for working in the industry.
Must meet scheduling and availability requirements, including the ability to work varying shifts such as mornings, days, nights, and weekends.
Must have reliable, responsible, and dependable attendance.
Must be able to move inventory and materials weighing up to 30 pounds independently.
Must be able to perform the listed physical and communication tasks for prolonged periods, potentially up to the duration of a workday.
Consistently demonstrate excellent customer service skills.
Demonstrate initiative, a proactive attitude, and independent judgment.
Establish and maintain effective working relationships with employees.
Listen well and communicate effectively, verbally and in writing, with various audiences.
Have previous experience with POS systems.
Understand applicable cannabis laws and regulations, safety regulations, local municipal codes, organizational rules, and standard operating procedures.
Follow instructions and incorporate constructive criticism from managers.
Operate professionally and with integrity, including handling confidential information and complying with HIPAA requirements.

Nice To Haves

At least one year of professional driving experience is preferred.
Prior cannabis experience is not required.

Responsibilities

Load the delivery van at the beginning of the day for deliveries throughout the day.
Interpret and execute state laws and regulations required when delivering medical cannabis.
Perform routine vehicle maintenance, such as changing tires and checking or adding fluids.
Manage medical cannabis delivery documents, ensuring required documents are kept and completed manifests are returned ready for filing.
Maintain positive, professional relationships with dispensary staff.
Communicate timely and effectively when delivery issues arise.
Perform other duties as assigned by management.
Fulfill work assignments and assist patients and/or customers in various locations.
Prepare patient and customer orders by moving and placing products.
Inspect and receive detailed information, such as dates of birth, orders, or inquiries.