Delivery Driver (4399)

Domino's Franchise•Ashburn, VA

21h

About The Position

The Delivery Driver delivers pizza and other items to residential and commercial customers on assigned routes while providing prompt, professional service. The role includes inspecting a vehicle before deliveries, communicating with the store and dispatcher to support efficient routing, handling cash and credit transactions, and resolving customer complaints professionally. The position also assists with food preparation and store operations, including preparing orders to specifications, assembling and folding boxes, affixing labels and promotional materials, and cleaning and stocking workstations and display cases. Drivers are expected to follow food-safety and quality procedures, maintain a clean and organized work area, communicate effectively with coworkers and management, and take on other duties as assigned.

Requirements

Be at least 18 years old and have at least two years of driving experience.
Possess a valid state driver's license.
Have access to a properly maintained, licensed, street-legal vehicle capable of driving up to 100 miles per day.
Maintain at least the minimum vehicle insurance coverage required by state law.
Pass applicable company Motor Vehicle Report and background checks.
Possess a cell phone for calling customers.
Be able to read maps, locate addresses, and interpret GPS directions within the designated delivery area.
Be able to navigate varied terrain, including multistory buildings, private homes, and other delivery sites, while carrying products.
Have excellent written and verbal communication skills for interactions with management and customers, and for taking and processing orders.
Be able to multitask effectively.
Be able to function in a dynamic, fast-paced environment and adjust to changing priorities.
Be able to work independently and as part of a team.
Be able to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.

Responsibilities

Deliver pizza and other items to residential and commercial locations on assigned routes.
Inspect the vehicle before deliveries.
Review deliveries with customers to ensure products meet their needs.
Maintain high standards of customer service in high-volume, fast-paced operations.
Communicate clearly and positively with management and team members.
Deliver professionally and promptly to encourage repeat business.
Communicate with the store and dispatcher to prioritize efficient routing.
Handle currency and credit transactions quickly and accurately, including making correct change.
Follow procedures for safe food preparation, assembly, and presentation.
Build customer loyalty through friendly interactions and consistent appreciation.
Resolve complaints promptly and professionally.
Take initiative to find additional tasks when scheduled duties are complete.
Assemble and fold boxes and affix labels and promotional materials as needed.
Assist with food preparation.
Read order slips or follow verbal instructions to prepare orders to specifications, often handling several orders simultaneously.
Clean, stock, and restock workstations and display cases.
Adhere to quality standards, principles, guidelines, and policies.
Promote company policies and advocate for Team Washington.
Maintain appropriate attendance and conduct.
Give and receive positive feedback and constructive criticism.
Maintain good communication with coworkers and serve as a resource for them.
Cross-train and learn how the role interacts with other departments.
Work with management to solve problems and provide suggestions as needed.
Maintain a clean and organized work area and appropriate confidentiality.
Perform other duties as assigned.