Delivery Driver - Non-CDL

HD Supply•Flower Mound, TX

About The Position

Makes deliveries to customers using a company-provided or rental vehicle. Maintains delivery records, inspects and maintains delivery vehicles, and provides customer service regarding order and delivery issues. The role requires operating a company or rental vehicle during the average work week. The company continuously monitors Motor Vehicle Records (MVRs) for selected candidates; an acceptable MVR status and a valid driver’s license are required. Work is performed under general supervision, applying judgment within well-defined policies, procedures, and techniques. Output is regularly reviewed by a senior coworker or supervisor, and complex or unusual problems are referred to a supervisor. The position is typically based in a comfortable environment, with regular exposure to temperature extremes, moving machinery, loud noises, and fumes. It involves intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering heavy (50+ pounds) or awkward materials or equipment. Overnight travel is typically less than 10% of the time.

Requirements

Valid driver’s license.
Acceptable Motor Vehicle Records (MVR) status; the company continuously monitors MVRs for selected candidates.
Generally 2–5 years of experience in the area of responsibility.
Ability to perform intermittent continuous physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering materials or equipment weighing 50+ pounds or that may be awkward.
Specialized skills training or certification may be required.

Nice To Haves

High school diploma or GED is strongly preferred.
Prior experience delivering merchandise to customers using a box truck or similar vehicle.
At least 1 year of experience operating material handling equipment.
No more than 2 minor accidents in the past rolling 3 years.
No more than 2 moving violations in the past rolling 3 years.
Wholesale distribution experience.

Responsibilities

Deliver customer orders safely within the service area, addressing order issues with customers and following planned routes while complying with traffic laws and safety regulations.
Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
Provide professional and polite customer service during deliveries.
Review order manifests to ensure customer orders and daily routes are complete and accurate.
Perform pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
Maintain routine contact with the distribution center for instructions about delivery interruptions, such as traffic congestion or missing orders.
Prepare and maintain vehicle and customer order records according to company policies and procedures.
Contact customers with updates on delivery status.
Provide management with feedback on escalated customer service and sales-related issues.
Refer complex or unusual problems to a supervisor.