Delivery Driver (4379)

Domino's Franchise•Lorton, VA

About The Position

The Delivery Driver makes deliveries of pizza and other items to residential and commercial locations on assigned routes while providing prompt, professional customer service. The role includes inspecting the vehicle before deliveries, communicating with the store and dispatcher to prioritize efficient routing, and handling cash and credit transactions accurately. Drivers also help with food preparation and assembly, box folding, labeling, stocking, and cleaning. They are expected to follow food-safety and quality procedures, resolve customer concerns professionally, support coworkers, and maintain a clean and organized work area.

Requirements

  • Be at least 18 years old and have at least two years of driving experience.
  • Possess a valid state driver's license.
  • Have access to a properly maintained, licensed, street-legal vehicle capable of driving upwards of 100 miles per day.
  • Maintain at least the minimum vehicle insurance coverage required by state law.
  • Pass applicable company motor vehicle report and background checks.
  • Have a cell phone for calling customers.
  • Be able to read maps, locate addresses, and interpret GPS directions within the designated delivery area.
  • Be able to navigate varied terrain, including multistory buildings, private homes, and other delivery sites, while carrying products.
  • Have written and verbal communication skills for interacting with management and customers and taking and processing orders.
  • Be able to multitask and function in a dynamic, fast-paced environment.
  • Be able to adjust to changing priorities.
  • Be able to work independently and as part of a team.
  • Be able to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.

Responsibilities

  • Deliver pizza and other items to residential and commercial locations on assigned routes.
  • Inspect the vehicle before deliveries.
  • Review deliveries with customers to ensure the products meet their needs.
  • Maintain high customer-service standards during high-volume, fast-paced operations.
  • Communicate clearly and positively with management and team members.
  • Deliver professionally and promptly to encourage repeat customers.
  • Communicate with the store and dispatcher to prioritize efficient routing.
  • Handle cash and credit transactions quickly and accurately.
  • Follow procedures for safe food preparation, assembly, and presentation.
  • Build customer loyalty through friendly interactions and consistent appreciation.
  • Resolve complaints promptly and professionally.
  • Find additional tasks to complete when scheduled duties are finished.
  • Assemble and fold boxes, and affix labels and promotional materials as needed.
  • Assist with food preparation.
  • Prepare orders according to order slips or verbal instructions, often handling several orders simultaneously.
  • Clean, stock, and restock workstations and display cases.
  • Adhere to quality standards, principles, guidelines, and policies.
  • Perform other duties as assigned.
  • Promote company policies and advocate for Team Washington.
  • Maintain proper attendance and appropriate workplace conduct.
  • Give and receive positive feedback and constructive criticism.
  • Maintain good communication with coworkers and serve as a resource for them.
  • Cross-train and learn how the role interacts with other departments.
  • Work with managers to solve problems and provide suggestions as needed.
  • Keep the work area clean and organized and maintain appropriate confidentiality.
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