Delivery Driver (non-CDL)

HD Supply•Chippewa Township, PA

About The Position

Makes deliveries to customers using a company-provided or rental vehicle. Maintains delivery records, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues. The role requires operating a company or rental vehicle during the average work week. If selected, the company will continuously monitor Motor Vehicle Records (MVRs); an acceptable MVR status and a valid driver’s license are required. The position operates under general supervision, with some judgment exercised within well-defined policies, procedures, and techniques. Work output is regularly reviewed by a senior coworker or supervisor, and complex or unusual problems are referred to a supervisor. The role typically requires overnight travel less than 10% of the time. The work environment is typically comfortable, with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, including temperature extremes, moving machinery, loud noises, and fumes. The job includes intermittent periods of continuous physical exertion, such as walking, standing, stooping, climbing, lifting, and maneuvering potentially heavy (50+ pounds) or awkward material or equipment. A high school diploma or GED is strongly preferred; specialized skills training or certification may be required. Generally, 2–5 years of experience in the area of responsibility is expected.

Requirements

  • A valid driver’s license and acceptable Motor Vehicle Record (MVR) status.
  • Generally 2–5 years of experience in the area of responsibility.
  • Specialized skills training or certification may be required.
  • Ability to perform intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering potentially heavy (50+ pounds) or awkward material or equipment.

Nice To Haves

  • High school diploma or GED is strongly preferred.
  • Prior experience delivering merchandise to customers using a box truck or similar vehicle.
  • At least 1 year of experience operating material handling equipment.
  • No more than 2 minor accidents in the past rolling 3 years.
  • No more than 2 moving violations in the past rolling 3 years.
  • Wholesale distribution experience.

Responsibilities

  • Deliver customer orders safely within a service area and address order issues with customers.
  • Follow planned routes to make timely deliveries while complying with traffic laws and safety regulations.
  • Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
  • Provide professional and polite customer service during deliveries.
  • Review order manifests to ensure customer orders and daily routes are complete and accurate.
  • Perform pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
  • Maintain routine contact with the distribution center for instructions about delivery interruptions, such as traffic congestion or missing orders.
  • Prepare and maintain vehicle and customer order records in accordance with company policies and procedures.
  • Contact customers with delivery status updates.
  • Provide management with feedback about escalated customer service and sales-related issues.
  • Inspect and maintain delivery vehicles.
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