Delivery Driver (Non-CDL)

HD Supply•Kent, WA

20d•$28 - $33

About The Position

Makes deliveries to customers using a company-provided or rental vehicle. The role maintains delivery records, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues. It requires operating a company or rental vehicle during the average work week, an acceptable Motor Vehicle Record (MVR) status, and a valid driver’s license. MVRs are continuously monitored for associates selected for the position. The driver delivers customer orders safely within a service area, follows planned routes and applicable traffic laws and safety regulations, loads and unloads orders using powered and non-powered material handling equipment, and communicates with customers and the distribution center about delivery status or interruptions. The role performs vehicle inspections and maintains vehicle and customer order records in accordance with applicable regulations and company policies. Work is performed under general supervision and within well-defined policies, procedures, and techniques. Complex or unusual problems are referred to a supervisor. The position typically involves regular review of work by a senior coworker or supervisor. The work environment is generally comfortable but includes regular exposure to temperature extremes, moving machinery, loud noises, and fumes. The role may require intermittent continuous physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering heavy or awkward material or equipment. Overnight travel is typically less than 10% of the time.

Requirements

Valid driver’s license and acceptable Motor Vehicle Record (MVR) status; MVRs are continuously monitored.
Generally 2–5 years of experience in the area of responsibility.
Specialized skills training or certification may be required.
Ability to perform intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering heavy (50+ pounds) or awkward material or equipment.

Nice To Haves

High school diploma or GED is strongly preferred.
Prior experience delivering merchandise to customers using a box truck or similar vehicle.
At least 1 year of experience operating material handling equipment.
No more than 2 minor accidents in the past rolling 3 years.
No more than 2 moving violations in the past rolling 3 years.
Wholesale distribution experience.

Responsibilities

Deliver customer orders safely within a service area and address order issues with customers.
Follow planned delivery routes, meet delivery timelines, and comply with traffic laws and safety regulations.
Load inventory into trucks and unload customer orders using powered and non-powered material handling equipment.
Provide professional and polite customer service during deliveries.
Review order manifests to ensure customer orders and daily routes are complete and accurate.
Perform pre-trip and post-trip inspections in accordance with Department of Transportation regulations and company policies and procedures.
Maintain routine contact with the distribution center for instructions about delivery interruptions, including traffic congestion or missing orders.
Prepare and maintain vehicle and customer order records in accordance with company policies and procedures.
Contact customers with delivery status updates.
Provide management with feedback on escalated customer service and sales-related issues.
Inspect and maintain delivery vehicles.