Delivery Driver - Warehouse Associate

Industrial Finishes•Kent, WA
•Onsite

About The Position

The Delivery Driver/Warehouse Associate ensures orders are accurately and promptly fulfilled while providing excellent customer service. The role includes direct customer interaction, order processing, warehouse and inventory tasks, paint mixing or tinting, shipping, and product deliveries. The position is part of a small, supportive team that values collaboration, reliability, adaptability, humility, and a willingness to learn, while promoting work-life balance and workplace safety.

Requirements

  • High school diploma or GED.
  • Prior customer service experience.
  • Knowledge of the Metro area.
  • Clean driving record.
  • Strong communication, problem-solving, and decision-making skills.
  • Ability to interact professionally with customers and coworkers and exercise good judgment and initiative.
  • Attention to detail and ability to perform repetitive tasks.
  • Ability to use a computer regularly for order processing.
  • Ability to stand, walk, lift up to 50 lbs, climb stairs, and safely handle hazardous materials.
  • Reliability, strong work ethic, adaptability, and ability to work independently and as part of a team.

Nice To Haves

  • Warehouse experience.

Responsibilities

  • Keep the showroom stocked, rotate inventory, and maintain a clean, organized, and safe warehouse.
  • Process orders received by phone, email, or in person, including will-call orders, and provide excellent customer service.
  • Assist with inside sales tasks such as billing and quoting prices.
  • Mix or tint paint as needed and provide customers with product expertise, including MSDS and hazard identification information.
  • Follow safety protocols, including proper use of PPE and safe handling of hazardous materials.
  • Move stock, receive freight, assist with inventory cycle counts, and perform shipping duties for product deliveries.
  • Deliver products to customers.
  • Handle customer complaints and issues, referring unresolved grievances to a Supervisor or Manager.
  • Maintain vehicle cleanliness and promote continuous improvement and safety awareness.
  • Collaborate professionally with all branches and departments.

Benefits

  • Medical, dental, and vision coverage.
  • Health Savings Account (HSA) and Flexible Spending Account (FSA).
  • 401(k) eligibility beginning the first of the month following 90 days of employment, with employer match.
  • Profit sharing after one full year of employment.
  • Accrual of 2+ weeks of PTO in the first year of employment.
  • Paid holidays.
  • Employer-paid life insurance.
  • Short-term and long-term disability coverage.
  • Employee discounts.
  • Educational Assistance Program.
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