Delivery Driver/Warehouse Associate

First Supply LLC•Appleton, WI

About The Position

First Supply is seeking a customer-focused Delivery Driver/Warehouse Associate to support daily warehouse operations and serve as a backup delivery driver when needed. The role combines warehouse work with local customer deliveries and does not require a CDL. The position is described as Monday through Friday, with no weekends or overnights. The employee will help keep warehouse operations running smoothly, load and deliver merchandise, and provide attentive, safe, and courteous service. First Supply notes opportunities to expand and grow a career within the company. First Supply is a fifth-generation family-owned wholesale distributor serving industrial customers and building contractors across the Upper Midwest. The company has more than 700 employees and 29 operating facilities, and also operates kitchen and bath stores under the Gerhard's Kitchen & Bath and Kohler Signature Store brands.

Requirements

  • Possess a valid medical card satisfying DOT requirements.
  • Be at least 21 years of age.
  • Have a driving record that meets the Company's insurance carrier standards.
  • Have a valid driver's license; candidates selected for the position must have a record meeting underwriting standards.
  • Have a registered account with the FMCSA DOT Clearinghouse.
  • Be able to lift and carry up to 75 pounds.
  • Have good computer knowledge and skills, and the ability to learn First Supply LLC's business system.
  • Have good organizational skills for managing paperwork and time.
  • Have excellent customer service skills.
  • Demonstrate attention to detail.
  • Candidates must submit to a drug test with negative results upon employment offer and be able to be bonded as defined by First Supply LLC's fidelity bond insurance carrier.

Nice To Haves

  • Two years of truck driving experience is preferred.

Responsibilities

  • Pick, package, and ship orders accurately and on time.
  • Use radio-frequency scanning equipment and warehouse technology to track inventory movements and returns.
  • Process incoming products, check for damage, and follow tag-and-hold procedures.
  • Determine order status and follow any special order instructions.
  • Answer telephone calls politely and promptly, provide correct information, take accurate messages, or refer calls appropriately.
  • Report quality or inventory discrepancies to the Warehouse Manager or Inventory Control Specialist.
  • Label outbound materials and ensure documents and system records match items and quantities picked.
  • Keep the warehouse clean and organized.
  • Deliver merchandise to customers promptly and efficiently.
  • Drive Company vehicles defensively and comply with applicable laws, DOT regulations, and Company policies.
  • Provide courteous, service-minded customer interactions.
  • Assist with loading and unloading merchandise and follow assigned delivery schedules.
  • Check orders for accuracy and damage and review packing slips for special instructions.
  • Conduct vehicle pre-trip and post-trip inspections in accordance with DOT regulations.
  • Report vehicle operating problems and maintenance needs.
  • Inform a supervisor of shortages, overloads, damaged merchandise, or customer complaints.
  • Keep vehicles clean and orderly, remove empty skids, pallet jacks, carts, and debris, and refuel as directed.
  • Operate forklifts, pallet jacks, reach lifts, and stock pickers.
  • Perform other duties as assigned by the Warehouse and/or Branch Manager.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • Company-paid holidays
  • On-demand pay
  • Education assistance
  • Adoption assistance
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