Delivery Consultant
About The Position
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. Delivery Consultant Join Airtable’s Professional Services team as a Delivery Consultant and help enterprise customers unlock the full value of Airtable. In this high-impact, client-facing role, you’ll design, build, and implement tailored solutions that streamline workflows, accelerate onboarding, and drive long-term adoption. You’ll manage end-to-end implementations, collaborate cross-functionally, and shape best practices—making a measurable difference for our customers and our platform.
Requirements
- 5–8+ years in consulting, professional services, or solution delivery roles
- Experience with enterprise SaaS platforms (e.g., Airtable, Salesforce, ServiceNow)
- Strong background in workflow design, process mapping, and system implementation
- Skilled in cross-functional stakeholder management in enterprise environments
- Excellent consulting and client-facing communication skills
- Ability to translate business requirements into scalable solutions
- Solid understanding of database design and data modeling
- Proven project management skills across multiple concurrent implementations
- Ability to simplify complex technical concepts for diverse audiences
- Hands-on builder mindset with Airtable or similar platforms
- Basic fluency in AI/automation (workflows, scripting, LLM-enabled automations)
Nice To Haves
- Deep Airtable platform expertise (preferred)
- Experience with APIs, integrations, or light scripting (preferred)
- Industry-specific consulting experience (e.g., marketing ops, product ops, finance ops) (preferred)
- Change management and training experience (preferred)
- Experience contributing to product feedback loops (preferred)
- Prior experience in a high-growth startup or scaling services organization (preferred)
Responsibilities
- Deliver multiple concurrent enterprise Airtable implementations on time and within scope
- Design scalable, reusable solution patterns and implementation playbooks
- Lead customer onboarding and accelerate time-to-value
- Advise customers on best practices, solution architecture, and workflow design
- Contribute to internal documentation and best practice libraries
- Partner with product teams to share customer insights and influence the roadmap
- Collaborate with Sales, Customer Success, and Partners to drive adoption and satisfaction
- Track and improve key metrics such as CSAT, NPS, and customer adoption post-implementation
Benefits
- In addition to NHS coverage, you will have access to supplemental insurance 100% covered (and your dependents covered at 85%)
- Competitive pension scheme, life insurance, paid leave and sick leave
- Complimentary mental health support via Modern Health
- Family planning support via Carrot (fertility, adoption, and surrogacy)
- Flexible and generous time off and sick time benefits
- Transportation & Commuter Benefits
- Monthly “Lifestyle Wallet” to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more.
- Supplemental reimbursement for Gender Affirmation procedures and services
- Legal services - access to online tools to legal forms
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
