Delivery Consultant II

Alight

4d•Hybrid

About The Position

The Delivery Consultant II leads complex requirements, data conversion, and delivery for large scale Health & Benefits Administration implementations. As a subject matter expert in plan configuration, system behavior, and data strategy. This role partners with clients and internal teams to deliver scalable, high quality solutions and support smooth transitions to ongoing operations.

Requirements

Possess Advanced requirements analysis and documentation skills
Possess analytical and problem solving abilities.
Possess ability to consult with clients and influence solution decisions.
Have intermediate proficiency in Microsoft applications, including Excel, Word, PowerPoint, Outlook, and OneNote. And project/documentation platforms such as Jira, , SharePoint, Smartsheet, or similar
Possess good written and verbal communication skills, including presentation and stakeholder communication.
Demonstrate proven time management and prioritization skills to consistently meet deadlines.
Travel occasionally up to 10%

Responsibilities

Leading end to end requirements definition, documentation, and validation for complex implementations
Developing and execute advanced data conversion strategies, including data analysis and issue resolution
Consulting with clients on plan administration best practices and system capabilities
Identifying optimization opportunities in plan setup, administrative processes, and delivery approach
Coordinating work across cross functional teams, vendors, and external partners
Leading internal, client, and vendor testing for complex functionality
Maintaining high quality requirements documentation aligned to implementation and ongoing needs
Resolving complex configuration and administrative issues through deep analysis
Leading effective handoff, knowledge transfer, and training to ongoing operations teams
Mentoring and support team members to improve quality, efficiency, and consulting capability