Deli Supervisor

Weavers Way Co-op•Philadelphia, PA

About The Position

Weavers Way Co-op is a not-for-profit, member-owned cooperative guided by a People-Planet-Profit philosophy. The organization works to strengthen the local community, support local food vendors, and promote sustainability. The Deli Supervisor supports the Deli department at the Chestnut Hill location. This is a full-time position anticipated to be 35 or more hours per week. Open availability is preferred, with weekend availability as needed. The role supervises departmental staff and supports training, purchasing, receiving, merchandising, food preparation, inventory, and daily deli operations. The supervisor helps ensure product quality and freshness, clean and safe work areas, accurate records and procedures, and friendly, efficient service to members.

Requirements

Commitment to the mission and goals of Weavers Way Co-operative Association.
Three to five years of experience in a deli setting.
At least one year of supervisory experience.
Knowledge of deli products and merchandising.
Ability to work well in a team setting.
Strong communication skills with supervisors, staff, and members.
Commitment to superior member service.
Ability to multitask and remain calm under stress.
Ability to work independently and exercise independent judgment when necessary.
Ability to follow through on commitments.
Ability to keep detailed and clear records and to develop and follow standard procedures.
Must be or become, upon hiring, a member in good standing of Weavers Way Co-op.

Nice To Haves

Open availability is preferred.

Responsibilities

Assist in training new departmental staff in standard practices and procedures, sanitation, product information, and customer service.
Supervise departmental staff by setting daily and long-range priorities for tasks and projects and informing staff.
Observe all Weavers Way policies and procedures.
Coordinate purchasing with the purchasing manager, monitor standing orders, and adjust them according to customer demand, seasonal needs, and display limitations.
Ensure proper procedures are followed for receiving, bagging, pricing, labeling, storage, rotation, and display.
Merchandise and market deli products and plan attractive displays with uniform signage.
Review invoices for accuracy and coordinate supplier returns and credits where applicable.
Maintain a vendor file and ordering and receiving schedule; negotiate with suppliers for favorable prices, terms, quality, and delivery.
Develop and maintain a product database for ordering and pricing.
Ensure displays are fully stocked and products are rotated to guarantee freshness.
Maintain clean displays and food preparation areas in accordance with health department standards.
Develop and maintain a list of supplies needed for deli operations and keep back-stock and supply storage areas clean and orderly.
Check equipment for safe and proper operation and report maintenance needs.
Ensure friendly and efficient member service by providing product information and location assistance and handling special orders.
Assist members as needed or direct their inquiries to someone who can help.
Assist with quarterly inventories.
Perform other duties as assigned by a manager or supervisor.