DELI COUNTER CLERK (Part-Time)

Jimbo's•San Diego, CA

12d•$19 - $23•Onsite

About The Position

The Deli Counter Clerk provides friendly, professional customer service in accordance with Customer Service Standards. The role supports customer satisfaction by handling inquiries, orders, special orders, and returns, while maintaining the appearance and quality of food in display cases. Clerks work across service-counter stations—including hot and cold cases, sandwich station, bakery, and juice bar—and may work opening, mid, or closing shifts. They prepare and refresh cases, portion and package products to customer requests, maintain product knowledge, and keep work areas clean and sanitary. The position also requires safe operation and sanitation of Deli equipment, accurate recording of samples, demonstration products, and waste, and cooperation with Deli and Kitchen staff. This is a part-time position at the Carmel Valley location in San Diego, California. The hourly pay range is $19.00–$23.00. The role involves standing and walking for extended periods, lifting and carrying up to 50 pounds, and working in varied temperatures and wet or dry conditions around kitchen machinery and sharp knives.

Requirements

Ability to understand and follow Department of Health regulations.
Complete a Food Handler’s Certificate within 10 days of employment.
Understand the importance of handling products containing allergens.
Ability to prioritize and handle several tasks at once.
Friendly, outgoing personality.
Previous customer service experience.
Strong communication skills.
High tolerance for stress.
Ability to respond to situations in a timely manner.
Ability to lift and carry up to 50 pounds throughout an assigned shift without assistance.
Ability to stand and walk for extended periods.
Ability to climb and balance on a step stool or ladder.
Ability to stoop, kneel, and crouch.
Ability to sustain repetitive arm and hand motion.
Ability to work for extended periods under varied conditions and temperatures, including wet and dry conditions.
Ability to work safely around kitchen machinery and sharp knives.

Responsibilities

Proactively assist customers in accordance with Customer Service Standards.
Work effectively at any service-counter station, including hot case, cold case, sandwich station, bakery, and juice bar, and during opening, mid, or closing shifts.
Set up the cold case by store opening, reset or refresh it by 5:00 pm, and maintain proper case setup throughout the day.
Portion, present, and package merchandise according to customer requests while minimizing shrink and maximizing sales.
Develop and maintain an understanding of products being sold or served.
Maintain a clean, appealing, and sanitary work area in accordance with Health Department regulations.
Operate and sanitize Deli equipment safely and properly.
Follow portion guidelines and properly record samples, demonstration products, and waste.
Maintain open communication and cooperation with Kitchen staff, and request Counter assistance when necessary.
Cooperate with Deli staff to support the goals of the Kitchen and Counter.
Know the store layout and product locations to direct customers to the appropriate aisle.
Attend scheduled Deli Department and store meetings.
Assist other team members in achieving department and store goals.
Follow Deli Department and store policies, including those outlined by Deli Managers, the Staff Member Handbook, and the Injury and Illness Prevention Plan.
Maintain a clean and neat appearance in compliance with the Dress Code policy.