DELI/CLERK

The Kroger Co. • Richmond, VA

8h

About The Position

A Kroger Deli Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The clerk assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. Deli team members are expected to demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

The role involves preparing deli foods for customers, maintaining product quality and freshness, following food safety rules, and answering customers’ questions and making product suggestions. The clerk may also perform other assigned duties and the position’s essential functions with or without reasonable accommodation.

Requirements

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Prepare food items for the cold case, fresh pack, salad, and hot bars according to customer requests.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment such as fryers and slicers.
• Ensure deli items are labeled, dated, covered, rotated, and monitored for quality and freshness.
• Gain and maintain knowledge of deli products and answer questions or make product suggestions.
• Provide excellent customer service, address customer needs promptly and effectively, and use suggestive selling techniques.
• Follow food safety regulations and guidelines.
• Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards.
• Perform essential functions and other duties assigned by store leadership, with or without reasonable accommodation.

Benefits

• Medical, dental, vision, and prescription coverage through company or collective bargaining agreement plans.
• Paid time off, including vacation and sick leave.
• Free, confidential financial and emotional counseling through the Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Discounts on Kroger purchases, including Our Brands.
• Up to $21,000 in tuition reimbursement over an associate’s career through the Continuing Education program.
• Access to industry-leading training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed