Deli Bakery Lead

Meijer•Maumee, OH

About The Position

The Deli Bakery Lead provides direction for department operations, processes, and conditions. This role plans, guides, and empowers team members in the department’s day-to-day work, models an exceptional customer experience, and helps achieve department goals while influencing peers to sustain a winning strategy. The Lead may also be asked to act in a lead capacity in other store departments and perform other duties as assigned or required.

Requirements

Passion for customer service and engagement that conveys approachability to customers and fellow team members.
Initiative in interacting with customers and peers.
Excellent verbal and written communication skills.
Ability to think creatively.
Ability to influence others.
Ability to quickly build rapport and gain customer confidence to create repeat business.
Ability to lift, carry, push, pull, bend, and twist while handling product.
Experience executing plans.
Ability to positively influence and create a strong team environment.
Commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

Nice To Haves

Retail or other customer service experience preferred.

Responsibilities

Engage peers to provide customers with the best possible shopping experience, including an exceptional checkout experience.
Communicate with team members and assign daily work tasks.
Mentor and coach team members so customer service and sales goals are exceeded, the area is maintained to Meijer standards, and required training is completed.
Support training new team members and cross-training high-potential talent, and provide peer coaching on job responsibilities and standards to improve productivity.
Work with leadership on department schedule writing, focusing on team member engagement, customer service, store sales, and profitability.
Monitor execution of product rotation and dating policies to ensure product freshness.
Guide the team in complying with food safety standards and regulations and working safely in alignment with 200% accountability.
Lead team members in ordering, receiving, stocking, pricing, and displaying products, where applicable.
Create an environment that supports Meijer culture, including valuing Diversity, Equity, and Inclusion.
Operate a register and handle cash when needed.
Operate powered equipment, where applicable.
Participate in period-end inventories, where applicable, to help achieve goals.
Act in a lead capacity in other departments throughout the store when required.
Perform other duties as assigned or required.