Deli/Bakery Lead

SpartanNash • Omaha, NE

7d • Onsite

About The Position

The Deli/Bakery Lead is responsible for leading day-to-day department operations in a retail store when the department manager is absent or as directed. The role ensures associates are trained, the department is fully staffed and operating to company standards, and company goals and key performance indicators are met. The lead manages inventory and ordering, validates received products, and oversees stocking and production to maintain quality, freshness, accuracy, and proper rotation. The position supports the department manager with staffing, scheduling, labor and payroll control, associate development, forecasts, and department goals.

The role maintains product knowledge and awareness of store promotions, communicates and executes weekly and period Flight Plans, and helps keep the department clean, attractive, and well stocked. It follows company food-safety, safety, PPE, cleaning, and guest-experience requirements, taking immediate corrective action when necessary. The lead participates in huddles and meetings, may assist other departments based on customer-experience needs, and may be assigned additional responsibilities. Work takes place in a typical retail store environment with varied temperatures and exposure to outside weather conditions.

Requirements

• High school graduate or equivalent GED.
• Strong written and verbal communication skills and bookkeeping skills.
• Good organization, prioritization, decision-making, problem-solving, and conflict-management skills.
• Strong leadership abilities and capability to work in a hands-on environment.
• Good strategic-planning and business-acumen skills.
• Good knowledge of retail store operations and retail management systems.
• Proficiency in Word, Excel, Outlook, and PowerPoint.
• Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
• Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Nice To Haves

• 0–2 years of retail experience preferred.
• Suggestive-selling skills and product knowledge preferred.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

• Lead day-to-day department operations in the absence of the department manager or as directed, ensuring associates are trained, the department is fully staffed, and company standards and goals are met.
• Order and maintain department inventory using inventory-control and markdown procedures to minimize known loss and maintain product freshness and quality.
• Review and validate received orders for amount, quality, count or weight, and condition, and ensure products are stored appropriately.
• Manage the team’s stocking and production work, including production planning, accuracy, date-sensitive rotation, and handling spoiled or damaged products according to established guidelines.
• Maintain familiarity with products carried in the department and throughout the store.
• Know applicable ad items, special prices, coupon deals, and other store sales and rewards program features.
• Communicate and execute the weekly and period Flight Plan according to company expectations and timelines.
• Use required tools and software to manage scheduling according to forecasted guidelines and company policies and timelines.
• Support the department manager with work schedules, labor control, overtime control, and department payroll expense.
• Implement Our Winning Recipe and model company core values and competencies.
• Support department management, including associate staffing, training, performance management, and career development.
• Support development and monitoring of department goals and forecasts as required.
• Attend and participate in daily huddles, manager meetings, and district- and company-level meetings as required.
• Maintain a clean, attractive, and well-stocked department using structure-of-the-day guidelines and Prime Time standards.
• Ensure food-safety and safety guidelines are followed and maintained throughout the store, taking immediate corrective action when needed.
• Follow PPE and safety guidelines, food-safety and cleaning expectations, and guest-experience guidelines.
• Support the department manager in developing and implementing plans to meet company goals and key performance indicators.
• Perform tasks in other departments based on customer-experience needs and take on additional responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED