Deli/Bakery Lead

SpartanNash • Paw Paw, MI

7d • Onsite

About The Position

The Deli/Bakery Lead is responsible for leading day-to-day department operations in a retail store when the department manager is absent or as directed. The role helps ensure associates are trained, the department is fully staffed and operating to company standards, and department goals and key performance indicators are met. The position supports department management, staffing, training, performance management, career development, planning, and forecasting. It also oversees inventory, product quality and freshness, stocking and production, scheduling, labor controls, food safety, and workplace safety. The associate may be assigned work in other departments based on customer experience needs.

Requirements

• High school graduate or equivalent GED required.
• Strong written and verbal communication skills.
• Bookkeeping skills.
• Good organization, prioritization, decision-making, problem-solving, and conflict-management skills.
• Strong leadership abilities and capability to work in a hands-on environment.
• Good strategic planning and business acumen skills.
• Good knowledge of retail store operations and retail management systems.
• Proficiency in Word, Excel, Outlook, and PowerPoint.
• Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
• Ability to stand and walk for extended periods, and to bend, stoop, twist, and turn frequently.

Nice To Haves

• 0–2 years of retail experience preferred.
• Suggestive selling and product knowledge preferred.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

• Order and maintain department inventory using inventory-control procedures, including markdown procedures to minimize known loss and maintain product freshness and quality.
• Review and validate received orders for amount, quality, count or weight, and condition, and ensure products are stored appropriately.
• Manage the team’s stocking, production, and other tasks to ensure product quality, production planning, accuracy, and date-sensitive rotation.
• Ensure spoiled or damaged products are handled according to established guidelines.
• Maintain familiarity with products throughout the department and store, including advertised items, special prices, coupon deals, and sales and rewards program features.
• Communicate and execute the weekly and period Flight Plan according to company expectations and timelines.
• Use required tools and software to manage scheduling in accordance with company policies, timelines, and forecasted guidelines.
• Support the department manager with work schedules, labor control, overtime control, and payroll expense.
• Implement Our Winning Recipe and model company core values and competencies.
• Support the department manager with staffing, training, performance management, and associate career development.
• Support development and monitoring of department goals and forecasts.
• Attend and participate in daily huddles, manager meetings, and district- and company-level meetings as required.
• Maintain a clean, attractive, well-stocked department using structure-of-the-day guidelines and Prime Time standards.
• Ensure food safety and safety guidelines are followed throughout the store and take immediate corrective action when they are not.
• Support development and implementation of plans to meet company goals and key performance indicators.
• Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
• Perform tasks in other departments based on customer experience needs, as assigned.
• Perform additional responsibilities as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED