Deli/Bakery Lead

SpartanNash • Paw Paw, MI

9d • Onsite

About The Position

The Deli/Bakery Lead is responsible for leading day-to-day department operations in a retail store when the department manager is absent or as directed. The role ensures associates are trained, the department is fully staffed, operations meet company standards, and department goals and key performance indicators are achieved. The position supports the department manager with staffing, training, performance management, career development, scheduling, labor and payroll controls, goal setting, and forecasting.

The lead orders and maintains inventory, validates received orders, supports product freshness and quality, and oversees stocking, production, rotation, and handling of spoiled or damaged products. The role maintains familiarity with products, promotions, sales and rewards programs, and ensures weekly and period Flight Plans are communicated and executed. The lead also maintains department presentation and cleanliness, follows food safety and safety requirements, and may assist in other departments based on customer experience needs.

The position participates in daily huddles and meetings as required and models the company’s core values and competencies. Work takes place in a typical retail store environment with varied temperatures and exposure to outside weather conditions. Travel requirements vary by assignment.

Requirements

• High school graduate or equivalent GED required.
• Strong written and verbal communication skills and bookkeeping skills.
• Good organization, prioritization, decision-making, problem-solving, and conflict-management skills.
• Strong leadership abilities and capability to work in a hands-on environment.
• Good strategic planning and business acumen skills.
• Good knowledge of retail store operations and retail management systems.
• Proficiency in Word, Excel, Outlook, and PowerPoint.
• Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
• Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Nice To Haves

• 0–2 years of retail experience preferred.
• Suggestive selling and knowledge of products preferred.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

• Lead day-to-day department operations in the absence of the department manager or as directed, ensuring associates are trained, the department is staffed, and company standards and goals are met.
• Order and maintain department inventory using inventory control and markdown procedures to minimize known loss and ensure product freshness and quality.
• Review and validate received orders for amount, quality, count or weight, and condition, and ensure products are stored appropriately.
• Manage the team’s stocking, production, and other tasks to ensure product quality, production planning, accuracy, date-sensitive rotation, and proper handling of spoiled or damaged products.
• Maintain familiarity with products throughout the department and store, including advertised items, special prices, coupon deals, and sales and rewards program features.
• Communicate and execute weekly and period Flight Plans according to company expectations and timelines.
• Use required tools and software to manage scheduling in accordance with company policies, timelines, and forecasted guidelines.
• Support the department manager with work schedules, labor control, overtime control, and payroll expense.
• Model Our Winning Recipe, company core values, and competencies.
• Support the department manager with staffing, training, performance management, and associate career development.
• Support development and monitoring of department goals and forecasts as required.
• Attend and participate in daily huddles and manager, district, and company meetings as required.
• Maintain a clean, attractive, and well-stocked department using structure-of-the-day guidelines and Prime Time standards.
• Ensure food safety and safety requirements are followed throughout the store and take immediate corrective action when they are not.
• Support development and implementation of plans to meet company goals and key performance indicators.
• Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
• Perform tasks in other departments when needed to support customer experience.
• Perform additional responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED