FT Assistant Deli Bakery Manager

Ahold Delhaize•Richmond Hill, GA

About The Position

The Deli Bakery HMS Assistant Manager supports store operations to meet financial and sales goals, builds associate and customer relations, and promotes Food Lion’s strategy and culture. The role maintains communication with the store management team, associates, and the wider organization. In the Deli Bakery HMS Manager’s absence, the Assistant Manager manages the department and supervises associates’ duties and performance. The position also helps achieve budgeted financial and operating results while providing friendly, efficient customer service and a positive shopping experience. The Assistant Manager oversees daily labor management and associate coaching, department scheduling, ordering, receiving, preparation, conditioning, and merchandise display. The role uses company business and operational tools, including financial reports, ACIS, scheduling, productivity systems, ordering (CAO), and business information systems. It maintains department appearance, product quality and variety, food and workplace safety, sanitation, inventory control, and compliance with company policies and applicable regulations. The position also supports advertising and sales promotions, maintains security and personal appearance standards, and completes required company training. The role requires meeting the position’s physical demands, with or without reasonable accommodation. Duties include using computers and communication systems, moving merchandise and equipment, standing for extended periods, performing repetitive motions, handling cleaning and packaging materials, and working in extreme hot or cold temperatures for limited periods.

Requirements

High school graduate or equivalent preferred.
Ability to lead and manage a team.
Effective communication, customer service, and selling skills.
Ability and willingness to learn multiple tasks and technical requirements of the job.
Ability to use technical information to solve problems.
Must meet minimum age requirements for specific job functions.
Must hold accreditation as a Certified Food Safety Manager from the National Registry of Food Safety Professionals or a similar organization, or attend company-provided training and be able to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring it.
Ability to use computers and other communication systems required to perform job functions.
Ability to push or pull up to 2,000 pounds using a pallet jack.
Ability to bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds occasionally.
Ability to pull or push up to 75 pounds occasionally.
Ability to stand 100% of the time and frequently walk short distances.
Ability to handle substances associated with cleaning and packaging materials and household cleaners.
Ability to perform repetitive hand and arm motions.
Frequent reaching and grasping at waist level, and occasional reaching above shoulder or below waist level.
Ability to meet established volume activity standards for the position.
Ability to tolerate extreme hot or cold temperatures for up to 20 minutes at a time.
Sufficient visual ability to check invoices and other written documents.

Nice To Haves

Strong understanding of store operations and merchandising techniques preferred.
High school graduation or equivalent preferred.

Responsibilities

Manage the Deli Bakery HMS Department in the Deli Manager’s absence, including supervising associates’ performance and duties.
Manage daily labor and coach associates to achieve productivity expectations.
Provide leadership and motivation that promote Food Lion’s Brand Strategy and culture.
Support achievement of budgeted financial and operating results.
Provide friendly, fast, easy, and flexible customer service and create a positive shopping experience.
Model outstanding customer service and use department product knowledge to offer solutions that meet or exceed customer expectations.
Control expenses through proper ordering and care of supplies and equipment.
Use company tools and systems, including financial reports, ACIS, scheduling, productivity tools, CAO ordering, and business information systems.
Maintain department appearance, quality, variety, workplace safety, food safety, and sanitation.
Write Deli Bakery HMS schedules every other week to provide customer service at all times.
Ensure merchandise ordering, receiving, preparation, conditioning, and display follow company policies and guidelines.
Observe and correct unsafe conditions that could cause associate or customer accidents.
Ensure compliance with local, state, and federal regulations.
Record and report associate and customer accidents according to Food Lion procedures.
Monitor shrink and inventory accountability; coach associates to recognize and prevent losses.
Ensure applicable advertising and sales promotion materials are properly used.
Follow company guidelines, policies, and standard practices, and maintain security standards.
Maintain a neat, well-groomed appearance and comply with the company dress code and appearance guidelines.
Complete required Computer Based Training, Training Packet, and Training Aid courses.
Perform other duties as assigned.