Deli-Bakery/Dept Leader

Kroger•Bakersfield, CA

About The Position

The Deli-Bakery Department Leader directs and supervises the department’s functions and activities, supports daily operations, and works to deliver exceptional customer experiences. The role is responsible for maintaining a safe, clean, fresh environment; achieving department sales and profit goals; and monitoring quality assurance standards. The leader embraces the Customer 1st strategy and promotes the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position includes developing associates, coordinating schedules and inventory, implementing business and merchandising plans, and monitoring expenses and department performance. It also involves assisting customers, preparing and serving deli and bakery products, maintaining food safety and equipment standards, and reporting safety concerns, accidents, or illegal activity. The essential functions must be performed with or without reasonable accommodation.

Requirements

Minimum age of 18.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Current food handlers permit once employed.
Must be able to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Deli experience.
A second language, including speaking, reading, and/or writing.

Responsibilities

Follow local, state, and federal laws, safety and food safety regulations, and company guidelines.
Train and develop associates in their job duties, including inventory, stocking, CAO, and Key Retailing; participate in performance appraisals.
Promote trust and respect among associates and communicate company, department, and job-specific information.
Set department performance goals and empower associates to meet or exceed targets through collaboration and teamwork.
Develop schedules appropriate to customer volume throughout operating hours.
Create a welcoming customer environment by answering questions and suggesting products sold in the department and store.
Slice deli meats and cheeses or bakery items to customer specifications using proper equipment and portion sizes to help prevent shrink.
Inform customers about department specials and offer samples.
Use deli equipment, including the fryer, rotisserie, heat lamps, and ovens, according to company guidelines.
Prepare foods according to food temperature logs and cooking instructions.
Develop and implement a department business plan to achieve desired results.
Implement the department’s merchandising and promotional plan and keep staff current on present, future, seasonal, and special ads.
Monitor and control department expenses and take appropriate action based on financial reports.
Monitor inventory and stocking conditions and note inventory discrepancies.
Schedule price-change activities, including shelf tags and promotional signs.
Plan, organize, and supervise the inventory process.
Maintain proper temperatures in cases and coolers and maintain temperature logs.
Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager of items needing repair.
Report safety risks, issues, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.