DELI-BAKERY/DEPT LEADER

The Kroger Co.•Bakersfield, CA

2d•$18 - $27

About The Position

Direct and supervise all functions, duties, and activities of the Deli/Bakery department while supporting its day-to-day operations. Create outstanding customer experiences through exceptional service, and maintain a safe, clean, and fresh environment that encourages customers to return. Achieve department sales and profit goals and monitor and control established quality assurance standards. Embrace the Customer 1st strategy, encourage associates to deliver excellent service, and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

At least 18 years of age.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Current food handlers permit once employed.

Nice To Haves

Deli experience.
A second language, including speaking, reading, and/or writing.

Responsibilities

Adhere to local, state, and federal laws, safety and food safety regulations, and company guidelines.
Train and develop associates in job performance, including inventory, stocking, CAO, and Key Retailing; participate in performance appraisals.
Promote trust and respect among associates.
Communicate company, department, and job-specific information to associates.
Establish department performance goals and empower associates to meet or exceed targets through collaboration and teamwork.
Develop schedules to manage customer volume throughout operating hours.
Create a welcoming customer environment by answering questions and making suggestions about products sold in the department and throughout the store.
Slice deli meats, cheeses, or bakery items to customer requests using proper equipment and portion sizes to prevent shrink.
Inform customers about Deli/Bakery specials and offer samples.
Use deli equipment, including the fryer, rotisserie, heat lamps, and ovens, according to company guidelines.
Prepare foods according to food temperature logs and cooking instructions.
Develop and implement a department business plan to achieve desired results.
Implement the department's merchandising promotional plan.
Keep department staff informed about current, future, seasonal, and special ads.
Monitor and control department expenses.
Take appropriate action based on financial reports.
Monitor inventory and stocking conditions and note discrepancies.
Schedule price-change activity, including shelf tags and promotional signs.
Plan, organize, and supervise the inventory process.
Maintain proper temperatures in cases and coolers and keep temperature logs.
Reinforce safety programs by following procedures, identifying unsafe conditions, and notifying store management.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of needed repairs.
Report safety risks, issues, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.