Deli-Bakery/Dept Leader

Kroger•Arleta, CA

About The Position

The Deli-Bakery/Department Leader directs and supervises the functions, duties, and activities of the Deli/Bakery department while supporting its day-to-day operations. The role focuses on providing exceptional customer service, maintaining a safe, clean, and fresh environment, achieving department sales and profit goals, and monitoring established quality assurance standards. The leader supports the Customer 1st strategy and the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Minimum age of 18.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Current food handlers permit once employed.

Nice To Haves

Deli experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Follow local, state, and federal laws, safety and food safety regulations, and company guidelines.
Train and develop associates in their job duties, including inventory, stocking, CAO, and Key Retailing, and participate in performance appraisals.
Promote trust and respect among associates and communicate company, department, and job-specific information.
Set department performance goals and help associates meet or exceed targets through collaboration and teamwork.
Develop schedules that appropriately manage customer volume throughout operating hours.
Create a welcoming customer environment by answering questions and making product suggestions.
Slice deli meats, cheeses, and bakery items to customer requests using proper equipment and portion sizes to help prevent shrink.
Inform customers about Deli/Bakery specials and offer samples.
Operate deli equipment, including fryers, rotisseries, heat lamps, and ovens, according to company guidelines.
Prepare foods according to temperature logs and cooking instructions.
Develop and implement a department business plan and merchandising promotional plan.
Keep department staff informed about current, future, seasonal, and special advertisements.
Monitor and control department expenses and take appropriate action based on financial reports.
Monitor inventory and stocking conditions and note discrepancies.
Schedule price-change activity, including shelf tags and promotional signs.
Plan, organize, and supervise the inventory process.
Maintain proper temperatures in cases and coolers and keep temperature logs.
Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager of items requiring repair.
Report safety risks, issues, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.