DELI-BAKERY/DEPT LEADER

The Kroger Co.•Los Angeles, CA

2d•$19 - $27

About The Position

Direct and supervise all functions, duties, and activities of the Deli/Bakery department while supporting day-to-day operations. Create exceptional customer experiences and maintain a safe, clean, and fresh environment. Achieve the department’s sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage excellent service, and demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

At least 18 years of age.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Current food handlers permit once employed.

Nice To Haves

Deli experience.
A second language, spoken, read, and/or written.

Responsibilities

Follow local, state, and federal laws, safety and food safety regulations, and company guidelines.
Train and develop associates in their jobs, including inventory, stocking, CAO, and Key Retailing, and participate in performance appraisals.
Promote trust and respect among associates.
Communicate company, department, and job-specific information to associates.
Set department performance goals and empower associates to meet or exceed targets through collaboration and teamwork.
Schedule staff appropriately to manage customer volume during operating hours.
Create a welcoming customer environment by answering questions and suggesting products sold in the department and throughout the store.
Slice deli meats, cheeses, or bakery items to customer requests using proper equipment and portion sizes to help prevent shrink.
Inform customers about Deli/Bakery specials and offer samples.
Use deli equipment, including the fryer, rotisserie, heat lamps, and ovens, according to company guidelines.
Prepare food according to temperature logs and cooking instructions.
Develop and implement a department business plan to achieve desired results.
Implement the department’s merchandising and promotional plan.
Keep department staff informed about current, future, seasonal, and special advertisements.
Monitor and control department expenses.
Take appropriate action based on financial reports.
Monitor inventory and stocking conditions and note inventory discrepancies.
Schedule price-change activity, including shelf tags and promotional signs.
Plan, organize, and supervise the inventory process.
Maintain proper temperatures in cases and coolers and keep temperature logs.
Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
Report safety risks, issues, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.