FasCraves Deli Assistant Manager#3478

BreadBox•Knoxville, TN

2d•Onsite

About The Position

The FasCraves Deli Assistant Manager serves as the on-site leader of deli and food service operations within the store. Reporting to the Store Manager, this role is the primary operator of the deli and is accountable for execution, team leadership, and performance of the FasCraves food program. The position drives deli sales, operational excellence, team development, and delivery of high-quality food and customer service. The role oversees daily food preparation, presentation, merchandising, promotions, food safety, staffing, inventory, and deli-level financial performance. It also partners with the Store Manager, supports broader store operations as needed, and responds to customer feedback and deli-related operational needs.

Requirements

Meet the applicable minimum age requirement: 18 or older in CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO; 21 or older in all other states.
Be available to work weekends and holidays.
Be able to work the overnight shift, typically between 10 PM and 6 AM.
Be prepared to work on your feet for most of the shift and work indoors and outdoors in all weather conditions.
Read, write, speak, and understand English effectively.
Have basic math skills, including addition, subtraction, division, and multiplication.
Frequently lift 10 pounds and occasionally lift up to 50 pounds.
Pass a pre-employment drug screen and be subject to a criminal history background check.
Obtain or be willing to obtain Food Safety Certification.
Demonstrate a friendly, positive demeanor, attention to detail, reliability, responsibility, punctuality, and flexibility.

Nice To Haves

Previous retail or customer service experience is appreciated but not required.

Responsibilities

Lead day-to-day deli operations and execute food programs, including FasCraves standards and growth.
Direct food preparation, presentation, merchandising, and promotional execution to maximize sales and customer engagement.
Serve as the in-store subject matter expert for food service initiatives, rollouts, new items, and operational updates.
Recruit, train, coach, and develop the deli team, providing feedback and accountability.
Create and manage deli schedules to ensure appropriate staffing and peak-time coverage.
Ensure food is prepared safely, consistently, and in accordance with company standards.
Maintain food safety, sanitation, and health requirements, including temperature logs, cleaning routines, and code dating.
Monitor product quality, freshness, and presentation.
Manage deli financial performance by controlling food cost, waste, and labor efficiency.
Oversee inventory ordering, receiving, rotation, and shrink control.
Drive sales through upselling, promotions, and effective merchandising.
Partner with the Store Manager to align deli operations with store goals and performance.
Handle deli-related operational issues and opportunities as the on-site deli leader.
Support broader store operations as needed while remaining accountable for deli performance.
Provide a fast, friendly, high-quality food experience and address customer feedback and concerns promptly.